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Windows 7: Weird error message and trackpad scroll not working

25 Apr 2014   #1
bradpitch92

Windows 7
 
 
Weird error message and trackpad scroll not working

I get this error message when I start up my
computer.



It's a Gateway Laptop model NE56R34u and it originally came with Windows 8 but I had a friend wipe that and install Windows 7. I did this because its for my mom and I thought 8 was going to be a little tough for her. So now it has Windows 7 on it.

Any idea what this could be? Also for some reason the trackpad won't work correctly (the scroll part on the right doesn't work) and I'm wondering if these are related.


My System SpecsSystem Spec
.
25 Apr 2014   #2
MrWhoopee

Windows 7 Ultimate x86 and x64
 
 

Looks like a remnant registry key from Conduit Search malware, perhaps left behind after a malware scan.
conduit malware - Microsoft Community

adwcleaner would probably clean this up, along with any other debris, and does a pretty fast scan.
http://www.bleepingcomputer.com/download/adwcleaner/

Not sure about the touchpad problem, but it doesn't seem likely they're related.
I'd check the mouse settings in the control panel and update the driver from Gateway.
My System SpecsSystem Spec
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 Weird error message and trackpad scroll not working




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