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Windows 7: Timeout error when launching a file

27 Apr 2014   #1
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Timeout error when launching a file

I'm getting a timeout error when using Universal Virus Sniffer to check for active file infections. I'm not sure how this is supposed to work but it downloads a randomly named file to:

C:\Users\Chris\Desktop\Toolbox 2\Universal Virus Sniffer\random.exe

The file does launch as shown by the process log:

Timeout error when launching a file-n-shield-1.jpg

However nothing happens and I get a Timeout error message.

I've tried a few times hence different file names are shown in the screenshots.

Timeout error when launching a file-test.gif

I've tried disabling anything that I can think of that could be interfering with this file. Disabled Firewall, Auto-Sandboxing and other stuff.

Does anyone have a suggestion on how to resolve this?




My System SpecsSystem Spec
.
27 Apr 2014   #2
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Create file - path not found

After running a ProcMon capture I see the following:

Timeout error when launching a file-uvs-procmon-capture.jpg

Inspection of the folder reveals that "C:\Users\Chris\Desktop\Toolbox 2\Universal Virus Sniffer\ui" does not exist even after reinstalling the software. If I create a folder named ui will that solve the issue?

EDIT: That didn't work!


My System SpecsSystem Spec
27 Apr 2014   #3
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Callender View Post
After running a ProcMon capture I see the following:

Attachment 315561

Inspection of the folder reveals that "C:\Users\Chris\Desktop\Toolbox 2\Universal Virus Sniffer\ui" does not exist even after reinstalling the software. If I create a folder named ui will that solve the issue?

EDIT: That didn't work!
The following site has an email address for contacting the author.

http://freesoft.ru/?author=15528
My System SpecsSystem Spec
.

27 Apr 2014   #4
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Solved - kind of.

Quote   Quote: Originally Posted by Sir George View Post
Quote   Quote: Originally Posted by Callender View Post
After running a ProcMon capture I see the following:

Attachment 315561

Inspection of the folder reveals that "C:\Users\Chris\Desktop\Toolbox 2\Universal Virus Sniffer\ui" does not exist even after reinstalling the software. If I create a folder named ui will that solve the issue?

EDIT: That didn't work!
The following site has an email address for contacting the author.

???????? ?.?.
Thanks Sir George. Unfortunately that contact link gives the error message "invalid email address" when used but your suggestion gave me an idea! I downloaded the help files (English Version) and there was a contact email address for the author in one of the documents. I'll use it to contact him directly.
My System SpecsSystem Spec
27 Apr 2014   #5
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Callender View Post
Quote   Quote: Originally Posted by Sir George View Post
Quote   Quote: Originally Posted by Callender View Post
After running a ProcMon capture I see the following:

Attachment 315561

Inspection of the folder reveals that "C:\Users\Chris\Desktop\Toolbox 2\Universal Virus Sniffer\ui" does not exist even after reinstalling the software. If I create a folder named ui will that solve the issue?

EDIT: That didn't work!
The following site has an email address for contacting the author.

???????? ?.?.
Thanks Sir George. Unfortunately that contact link gives the error message "invalid email address" when used but your suggestion gave me an idea! I downloaded the help files (English Version) and there was a contact email address for the author in one of the documents. I'll use it to contact him directly.
Well I'm glad my post provided some benefit.
My System SpecsSystem Spec
25 Jun 2014   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Solved - Universal Virus Sniffer

Just to add the actual solution to this thread:

UVS is a 32bit application and some (but not all) features don't work when run on a 64bit system even if run in compatibility mode.
My System SpecsSystem Spec
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 Timeout error when launching a file




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