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Windows 7: explorer.exe crashes when i open certain .mkv video folder

28 Apr 2014   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, a corrupt video (or any other file) also can cause the problem. If you already tried the possible alternatives, it will be the best to get rid of the failing video.

If the video is unique and very important, You may re encode it from the scratch.
https://www.youtube.com/watch?v=RXByaCFgIHc


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28 Apr 2014   #12
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I also use Icaros and play all .mkv videos with VLC, which has all needed codec built-in. I have found codec pack cause more issues than being helpful.

You can try a new download for the problem video or convert it to .mp4, or even .mkv with Handbrake. HandBrake - Free download and software reviews - CNET Download.com
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28 Apr 2014   #13
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Gary is right. Converting to the same codec often removes the corruption. Freemake is another opion.
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 explorer.exe crashes when i open certain .mkv video folder




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