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Windows 7: Computer acting strange, not sure what the cause.

03 May 2014   #1
ljems80

Windows 7 HP
 
 
Computer acting strange, not sure what the cause.

Hello all

I went for help at the avast forum thinking that it might be a virus or malware and they cleared my computer of any of that. Here is the link to the thread:

http://forum.avast.com/index.php?topic=149620.0

It's explained in the thread but I'll explain it again and some more detail. Over the past 2 weeks, sometimes when I turn on my computer Windows will boot up and everything will show up on the desktop and look fine. But when I click on a program to open it, or click start - all programs, nothing happens. The programs won't start and under start - all programs there will not be a list of programs. Even when I hit ctrl alt dlt it takes a very long time to pop up and sometimes it won't even show up. Eventually I have to force shutdown since hitting restart or shutdown don't seem to work and I don't want to force shutdown during a restart or a shutdown. When I start the PC back up it will sometimes run a chkdsk which returns fine and also it will ask me if I want to start in safe mode or start normally. I always choose the latter. Once I start up the PC again, everything works fine.

It just so happens that my PC is acting up right now. I turned it on and everything looked fine, I even got programs to run. But it is acting sluggish. Skype took forever to open, I tried going into device manager but it won't let me, the control panel home took a long time to open and alt ctrl dlt will not work to get into the task manager screen.

I have no idea what to do and I would really appreciate some help!

Thank you all.


My System SpecsSystem Spec
.
03 May 2014   #2
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by ljems80 View Post
Hello all

I went for help at the avast forum thinking that it might be a virus or malware and they cleared my computer of any of that. Here is the link to the thread:

http://forum.avast.com/index.php?topic=149620.0

It's explained in the thread but I'll explain it again and some more detail. Over the past 2 weeks, sometimes when I turn on my computer Windows will boot up and everything will show up on the desktop and look fine. But when I click on a program to open it, or click start - all programs, nothing happens. The programs won't start and under start - all programs there will not be a list of programs. Even when I hit ctrl alt dlt it takes a very long time to pop up and sometimes it won't even show up. Eventually I have to force shutdown since hitting restart or shutdown don't seem to work and I don't want to force shutdown during a restart or a shutdown. When I start the PC back up it will sometimes run a chkdsk which returns fine and also it will ask me if I want to start in safe mode or start normally. I always choose the latter. Once I start up the PC again, everything works fine.

It just so happens that my PC is acting up right now. I turned it on and everything looked fine, I even got programs to run. But it is acting sluggish. Skype took forever to open, I tried going into device manager but it won't let me, the control panel home took a long time to open and alt ctrl dlt will not work to get into the task manager screen.

I have no idea what to do and I would really appreciate some help!

Thank you all.
Have you tried running a anti-malware program? If not, visit the following link;

https://www.malwarebytes.org/chameleon/

HTH
My System SpecsSystem Spec
03 May 2014   #3
ljems80

Windows 7 HP
 
 

Yeah I have tried malwarebytes, and avast.
My System SpecsSystem Spec
.

03 May 2014   #4
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by ljems80 View Post
Yeah I have tried malwarebytes, and avast.
Here's a quick list of things to try;

Use MSConfig to boot into SafeMode.
Check Event Viewer for any errors.
Restore to a point in time prior to the problem.
Repair Install.

Post back results.
My System SpecsSystem Spec
04 May 2014   #5
ljems80

Windows 7 HP
 
 

Ok I tried event viewer but I don't understand how to read it.

I just got a bsod right now and maybe it will help to figure out what the problem is. It might be due to a graphics card driver error, from what I got from google, no sure though. Tried to upload the minidump files but I don't have access to those, I guess.

thanks for your help.


Attached Files
File Type: txt bsod.txt (727 Bytes, 8 views)
My System SpecsSystem Spec
04 May 2014   #6
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by ljems80 View Post
Ok I tried event viewer but I don't understand how to read it.

I just got a bsod right now and maybe it will help to figure out what the problem is. It might be due to a graphics card driver error, from what I got from google, no sure though. Tried to upload the minidump files but I don't have access to those, I guess.

thanks for your help.
How to use event viewer;

Event Viewer - Open and Use in Windows 7

The link below should help with updating the graphic's driver;

How to update your Graphics Card Drivers Windows 7, XP and Vista - YouTube
My System SpecsSystem Spec
10 May 2014   #7
dperecky

win7 64bit Ult. using: XP Mode, in English or Español, SUA, Bitlocker
 
 

Quick questions:

-How old is your PC? How much RAM are you using? Is your PC 'standard' from a major manufacturer, or is it home-built? Not that- that's a problem.... It just helps to know.

Sometimes these kinds of weird problems can be attributed to just an intermittently shorting out mouse cable, or a frayed monitor cable- with one or two loose little wires in the harness....

Or maybe your computer is overheating... Does it get very hot often? Are the fans working?

These are just some of the things that you may want to check out....
My System SpecsSystem Spec
10 May 2014   #8
shankly769

Windows 7 Ultimate x32
 
 

i use tweaking.com
its useful and it will do a great job,when proceed to the last scan,disable the antivirus,try it,it fixes most problems.i used it several times.
Tweaking.com

good luck m8
My System SpecsSystem Spec
10 May 2014   #9
gregrocker

 

Do you have a System Restore point before the problem began? Try restoring to that point and then avoiding whatever you did since then.

Otherwise work through the Troubleshooting Steps for Windows 7 which will often turn up the cause.
My System SpecsSystem Spec
10 May 2014   #10
shankly769

Windows 7 Ultimate x32
 
 

tweaking is my last resort before formatting,although such problems can be resolved before obviously too
My System SpecsSystem Spec
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 Computer acting strange, not sure what the cause.




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