Hi all, need your expertise on user account control dialog box issue.

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  1. Posts : 9
    Window 7 Ultimate 64 bit
       #1

    Hi all, need your expertise on user account control dialog box issue.


    Hi,

    I can't seem to get pass user account control dialog boxes. Whenever this box pop up, it will freeze and the only way is to stop task from the task manager. It happens every time if the box pops up, regardless of whether I am installing a program or adjusting user control account setting. What can I do to fix this issue without having to re install windows?
    Thanks for your time.

    Jack
    Window 7 Ultimate
    Attached Thumbnails Attached Thumbnails Hi all, need your expertise on user account control dialog box issue.-uac_box.jpg  
    Last edited by jack0131; 07 May 2014 at 20:30.
      My Computer


  2. Posts : 9
    Window 7 Ultimate 64 bit
    Thread Starter
       #2

    Yes I am, Win7 Ultimate 64 bit.


    Thanks.

    Jack
      My Computer


  3. Posts : 4,566
    Windows 10 Pro
       #3

    Try the troubleshooting mode setting:

    UAC settings-
    Attached Thumbnails Attached Thumbnails Hi all, need your expertise on user account control dialog box issue.-uac-setting.png  
      My Computer


  4. Posts : 4,566
    Windows 10 Pro
       #4

    If this works, check for updated video drivers. If you have a ATI or nvidia card, go to their websites to auto detect and update the drivers to the latest version.

    You can use speccy to get your system information, which would be helpful to help you further.

    Use this tutorial on how to use speccy:

    Speccy - Advanced System Information Tool
      My Computer


  5. Posts : 9
    Window 7 Ultimate 64 bit
    Thread Starter
       #5

    andrew129260 said:
    Try the troubleshooting mode setting:

    UAC settings-
    Hi, I can't get pass the UAC dialog box. It just freeze. So even if I adjust the slider down, this box will pop up next, and that's as far as I can go. Video card driver is up to date.
    Thanks.

    Jack
      My Computer


  6. Posts : 4,566
    Windows 10 Pro
       #6

    Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

    Please post back the results.
      My Computer


  7. Posts : 9
    Window 7 Ultimate 64 bit
    Thread Starter
       #7

    andrew129260 said:
    Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

    Please post back the results.
    Unfortunately, after I right click to run as administrator, the box pop up and freeze, and I can only stop the task.

    Jack
    Attached Thumbnails Attached Thumbnails Hi all, need your expertise on user account control dialog box issue.-cmd_admin.jpg  
      My Computer


  8. Posts : 71,959
    64-bit Windows 11 Pro for Workstations
       #8

    Hello Jack, and welcome to Seven Forums.

    You might see if you may be able to do a system restore at boot using a restore point dated before this started to hopefully fix it.
      My Computer


  9. Posts : 9
    Window 7 Ultimate 64 bit
    Thread Starter
       #9

    Brink said:
    Hello Jack, and welcome to Seven Forums.

    You might see if you may be able to do a system restore at boot using a restore point dated before this started to hopefully fix it.
    Hi I have tried that, and even went back to the earliest restore point available, but the problem still exists. I guess I didn't know the issue exists until when I tried to install a program or when UAC prompt is needed to pop up.

    Thanks for your reply.

    Jack
      My Computer


  10. Posts : 4,566
    Windows 10 Pro
       #10

    If your system is freezing, that is not a good sign and is usually caused by hardware failure.

    Check your HDD for errors, and then run a memtest.

    Disk Check

    RAM - Test with Memtest86+

    You can also try option 1 using sfc at boot for the sfc tutorial to avoid the issue.
    Last edited by andrew129260; 08 May 2014 at 21:18.
      My Computer


 
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