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Windows 7: Hi all, need your expertise on user account control dialog box issue.

07 May 2014   #1
jack0131

Window 7 Ultimate 64 bit
 
 
Hi all, need your expertise on user account control dialog box issue.

Hi,

I can't seem to get pass user account control dialog boxes. Whenever this box pop up, it will freeze and the only way is to stop task from the task manager. It happens every time if the box pops up, regardless of whether I am installing a program or adjusting user control account setting. What can I do to fix this issue without having to re install windows?
Thanks for your time.

Jack
Window 7 Ultimate




Attached Thumbnails
Hi all, need your expertise on user account control dialog box issue.-uac_box.jpg  
My System SpecsSystem Spec
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07 May 2014   #2
jack0131

Window 7 Ultimate 64 bit
 
 
Yes I am, Win7 Ultimate 64 bit.

Thanks.

Jack
My System SpecsSystem Spec
07 May 2014   #3
andrew129260

Windows 10 Pro
 
 

Try the troubleshooting mode setting:

UAC settings-


Attached Thumbnails
Hi all, need your expertise on user account control dialog box issue.-uac-setting.png  
My System SpecsSystem Spec
.

07 May 2014   #4
andrew129260

Windows 10 Pro
 
 

If this works, check for updated video drivers. If you have a ATI or nvidia card, go to their websites to auto detect and update the drivers to the latest version.

You can use speccy to get your system information, which would be helpful to help you further.

Use this tutorial on how to use speccy:

Speccy - Advanced System Information Tool
My System SpecsSystem Spec
07 May 2014   #5
jack0131

Window 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Try the troubleshooting mode setting:

UAC settings-
Hi, I can't get pass the UAC dialog box. It just freeze. So even if I adjust the slider down, this box will pop up next, and that's as far as I can go. Video card driver is up to date.
Thanks.

Jack
My System SpecsSystem Spec
07 May 2014   #6
andrew129260

Windows 10 Pro
 
 

Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.
My System SpecsSystem Spec
07 May 2014   #7
jack0131

Window 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.
Unfortunately, after I right click to run as administrator, the box pop up and freeze, and I can only stop the task.

Jack


Attached Thumbnails
Hi all, need your expertise on user account control dialog box issue.-cmd_admin.jpg  
My System SpecsSystem Spec
07 May 2014   #8
Brink

64-bit Windows 10 Pro
 
 

Hello Jack, and welcome to Seven Forums.

You might see if you may be able to do a system restore at boot using a restore point dated before this started to hopefully fix it.
My System SpecsSystem Spec
07 May 2014   #9
jack0131

Window 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Jack, and welcome to Seven Forums.

You might see if you may be able to do a system restore at boot using a restore point dated before this started to hopefully fix it.
Hi I have tried that, and even went back to the earliest restore point available, but the problem still exists. I guess I didn't know the issue exists until when I tried to install a program or when UAC prompt is needed to pop up.

Thanks for your reply.

Jack
My System SpecsSystem Spec
07 May 2014   #10
andrew129260

Windows 10 Pro
 
 

If your system is freezing, that is not a good sign and is usually caused by hardware failure.

Check your HDD for errors, and then run a memtest.

Disk Check

RAM - Test with Memtest86+

You can also try option 1 using sfc at boot for the sfc tutorial to avoid the issue.
My System SpecsSystem Spec
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 Hi all, need your expertise on user account control dialog box issue.




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