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Windows 7: I right click on a file, and all close down?

08 May 2014   #1
Sidney1947

Windows Home Premium 64 bit
 
 
I right click on a file, and all close down?

I right click on a file, ore a document in a folder, - to rename it, - and it all close down, the document, the folder, - and I don't remember all key short cuts, but wonder what has gone "wrong".

This is a brand new installation, and I have done as I use to do, - I think but I need help to get back on track to use right click on everything, - if you please


My System SpecsSystem Spec
.
08 May 2014   #2
MilesAhead

Windows 7 32 bit
 
 

Usually problems with right click are due to Explorer Shell Extensions. Unfortunately the way to find the culprit is to use ShellExView to disable each until the symptom disappears. Unless perhaps the problem popped up right after an update. In that case using a Restore Point may fix it.
My System SpecsSystem Spec
22 May 2014   #3
Sidney1947

Windows Home Premium 64 bit
 
 

Thank you, but this did not work, - other suggestions?
My System SpecsSystem Spec
.

22 May 2014   #4
MilesAhead

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by Sidney1947 View Post
Thank you, but this did not work, - other suggestions?
Could you be specific? The suggestions were to use ShellExView to winnow out the bad shell extension, or to use a Restore Point. Which did you try?
My System SpecsSystem Spec
22 May 2014   #5
Sidney1947

Windows Home Premium 64 bit
 
 

I can not use a restore point, as this is a new installation, regarding the use of ShellExView to winnow out the bad shell extension, - I tried quit a few, but found that I did not know what I was doing, and wore afraid that I destroyed the computer if I continued.
My System SpecsSystem Spec
23 May 2014   #6
MilesAhead

Windows 7 32 bit
 
 

This should give some guidance:
What do I do when Windows Explorer crashes?
My System SpecsSystem Spec
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 I right click on a file, and all close down?




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