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Windows 7: Problem with opening file

09 May 2014   #1
jonnyhillow

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Problem with opening file

Hello, everytime I click on to open this file (open dns updater) a quick flash of the screen happens but nothing else , it can't open .

Any ideas

Thanks




Attached Thumbnails
Problem with opening file-untitled.jpg  
My System SpecsSystem Spec
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09 May 2014   #2
MilesAhead

Windows 7 32 bit
 
 

Did you try saving first, then opening?
My System SpecsSystem Spec
10 May 2014   #3
jonnyhillow

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yes I have and the same thing happens , as you can see in the screenshot it just keeps adding .


Attached Thumbnails
Problem with opening file-untitled.jpg  
My System SpecsSystem Spec
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10 May 2014   #4
MilesAhead

Windows 7 32 bit
 
 

I don't understand. The download completes or not? If it does, you double click the file and that download dialog comes up?
My System SpecsSystem Spec
10 May 2014   #5
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

What exactly are you downloading, can you post the url where you are downloading from.
The name of the download in your screen print seems odd to me.

I looked around on OpenDNS and maybe this works differently than what you expect...
I found this page https://store.opendns.com/setup/computer/#
It does have a video to help getting started ...
My System SpecsSystem Spec
10 May 2014   #6
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Here's how I got to the link I posted in Post #5

Start here: OpenDNS: Cloud-Delivered Security Enforcement and Intelligence
Then:
Click GET IT NOW > For Consumers
Click Sign Up Now (under OPENDNS HOME)
Click Go right ahead! (under Just want free DNS without creating an account)

In the Support/Forums I did find a download link for download an OpenDNS Dynamic IP updater client here
https://support.opendns.com/entries/...pdater-client-
For me this downloads a file named OpenDNS-Updater-2.2.1.exe
My System SpecsSystem Spec
11 May 2014   #7
jonnyhillow

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post
Here's how I got to the link I posted in Post #5

Start here: OpenDNS: Cloud-Delivered Security Enforcement and Intelligence
Then:
Click GET IT NOW > For Consumers
Click Sign Up Now (under OPENDNS HOME)
Click Go right ahead! (under Just want free DNS without creating an account)

In the Support/Forums I did find a download link for download an OpenDNS Dynamic IP updater client here
https://support.opendns.com/entries/...pdater-client-
For me this downloads a file named OpenDNS-Updater-2.2.1.exe


I just clicked on your link and the actual application came up so thank you , as you can see in the bottom screenshot my download had a different end name which I don't know what it is.

UTMCSR , have no idea what that is.

Problem solved, thanks again.


Attached Thumbnails
Problem with opening file-untitled.jpg  
My System SpecsSystem Spec
11 May 2014   #8
UsernameIssues

W7 Pro SP1 64bit
 
 

Judging from the screenshot in your first post, the file is being saved with the wrong file extension. As you tried other places to download that same file from, you got different (but still wrong) file extensions. Eventually, you used one of DavidW7ncus's links - which got you the file with the correct file extension.

Problem with opening file-ie.png

Notice the IE icon by the file and the ".com......" file extension.
Sometimes the period that marks the file extension will be right before the COM part. But other times, one of the underscores that you see in the screenshot above will be replaced with a period and the COM part will be dropped. You are lucky to be getting any file extension.

Sometimes they all stay as underscores:

Problem with opening file-dot.png

So, why doesn't every IE user have this problem?
Good question. Let me know if you ever figure it out.

I have several W7 computers at the office that do this...
...and several that never do it.
I've tested with IE8, IE9, IE10 and IE11.
Most of the time, the files download with the wrong extension.
But sometimes, the correct extension comes thru.
Both of these situations happen while getting a file from the exact same webpage internal to the company.

I've reset IE.
I've used the safe mode.
I've started IE without extensions.
I've turned it over to our IT guys.
I'm not messing with it any longer :-)


My System SpecsSystem Spec
11 May 2014   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

So it seems like it's an IE download issue.
Having another browser(s) might be a "suggested workaround" for this issue.
That way, if there is a problem downloading with IE, it's quick and easy to test with another browser.
I have 2-3 browsers on all my systems, just in case there is any issue, so I can quickly test a different browser...
My System SpecsSystem Spec
11 May 2014   #10
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post
So it seems like it's an IE download issue.
Having another browser(s) might be a "suggested workaround" for this issue.
That way, if there is a problem downloading with IE, it's quick and easy to test with another browser.
I have 2-3 browsers on all my systems, just in case there is any issue, so I can quickly test a different browser...
I use three browsers at the same time most every day.
Pale moon for these forums.
Chrome to stream stuff.
IE for searches and when I want to test visiting a website that I'm not logged into.


At work, only IE8 is supported :-(

I've pushed that to IE9 in places...
...but IE10/IE11 breaks some internal stuff.

IE does download the file without corrupting the contents.
We just have to rename the file before opening it.
My System SpecsSystem Spec
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