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Windows 7: Windows Photo Viewer freezes

12 May 2014   #1
Alduins Khajiit

Windows 7 x86
 
 
Windows Photo Viewer freezes

I am having a problem with Windows Photo Viewer freezing every time I open a picture. it will display the "loading" message but if I try to use any of the buttons or close out, it is completely frozen. I have to force close Windows Photo Viewer and it doesn't generate a report and the "not responding" message just closes with the program then and doesn't send it to Microsoft. it always does this, every picture


My System SpecsSystem Spec
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12 May 2014   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

you might give Disk Cleanup - Open and Use a try and see what happens.
My System SpecsSystem Spec
12 May 2014   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

After doing what Britton 30 has recommended.

I have seen a infected picture cause this problem. Just one infected picture can stop photo viewer from working. Can you right tick on a picture and select to scan for infections with one of your security programs.

Could you fill in your system specs using these tutorials.

By Brink:

System Info - See Your System Specs

By Kari:

Speccy - Publish Snapshot of your System Specs

I will go back to watching.
My System SpecsSystem Spec
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 Windows Photo Viewer freezes




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