Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Spent a year travelling while my desktop at home, crashes upon booting

14 May 2014   #21
Moodus

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
If you copied your files out be sure to keep them quarantined on stick or disk media until you can scan them with Malwarebytes and your AV before reimporting them

Then unplug all other drives, wipe the HD with Diskpart Clean Command and then Clean Install Windows 7.

Look over these same steps for doing a perfect Clean Reinstall - Factory OEM Windows 7 which compiles everything that works best with Win7 to assure you get and keep a perfect install.

Let us know how it goes. There's still the possibility that there is a hardware problem which if indicated can be tested from the steps in the preface of Troubleshooting Windows 7 Failure to Start

I was able to wipe my drive using the disk clean tutorial and did a clean install of windows 7 using the first clean install tutorial you suggested. I was successful and was able to set up windows 7. However; when I followed the last part of the tut to refresh my Windows Experience Index (WEI), I ran into some problems. I ran it the first time and my PC crashed, leading me to a BSOD. I again booted windows 7 and ran the WEI refresh, only to get an error message about half way through (about 10 minutes into running the Direct3D 10 ALU Assessment) stating that it was taking too long to check
*edit* I ran WEI a third time and after about 10 min the PC stayed powered on but the screen turned black.... Leading me to believe it is indeed my hardware...in that case, I would follow your suggestion of testing from the steps in the preface of Troubleshooting Windows 7 Failure to Start.

Thank you again


My System SpecsSystem Spec
.
14 May 2014   #22
gregrocker

 

Sounds like it might also be your video card. Make sure you have the latest driver, consider reinstalling the card itself.

If you didn't get to go through the steps in Clean Reinstall - Factory OEM Windows 7 did you at least enable Automatically deliver drivers via Windows Update (Step 3) and then run all rounds of Important and Optional WIndows Updates until there are no more? There are many other best practices in there that work best for Win7, based on tens of thousands of installs we've helped with here.

Since you have a bootable install go over your install thoroughly using Troubleshooting Steps for Windows 7 which start with the hardware tests and also go over the OS to access all of the troubleshooting resources.
My System SpecsSystem Spec
15 May 2014   #23
Moodus

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Sounds like it might also be your video card. Make sure you have the latest driver, consider reinstalling the card itself.

If you didn't get to go through the steps in Clean Reinstall - Factory OEM Windows 7 did you at least enable Automatically deliver drivers via Windows Update (Step 3) and then run all rounds of Important and Optional WIndows Updates until there are no more? There are many other best practices in there that work best for Win7, based on tens of thousands of installs we've helped with here.

Since you have a bootable install go over your install thoroughly using Troubleshooting Steps for Windows 7 which start with the hardware tests and also go over the OS to access all of the troubleshooting resources.

ALoha

After logging on I followed your suggestion and checked to see if step #3 had been taken care of in that tut. I found that indeed Windows Updates "Automatically deliver drivers via Windows Update" was selected. I then proceeded todownload and install Windows Updates (147 of them, whoa!) They downloaded just fine but at about 40% installation my PC crashed and I got a BSOD.

Upon booting I noticed that some updates managed to get installed since I was prompted with a "windows is configuiring updates" loading % upon after booting. I'll keep downloading and updating them until I have all of them.

Since I am not too tech savvy, I am a bit unsure as how to remove hardware and reinstall it if need be. I'd love to learn though I have already learned so much in the past few days from all your advice and tuts, which has been extremely helpful. Thank you again!
My System SpecsSystem Spec
.

15 May 2014   #24
gregrocker

 

Don't forget Optional Updates which is where most drivers are queued.

Resolve repeat errors and look for crash clues in logs, check System Resources for Solutions, establish and keep a Clean Boot, check for overheating, test all hardware, use the recommended AV and other Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
15 May 2014   #25
Moodus

Windows 7 Home Premium 64-bit
 
 

Thanks again! I installed all the updates and my PC is running smooth now. Running malwarebytes now. Windows is running but I will continue to troubleshoot any hardware. As of now, I believe everything is near par. Thank you tremendously again for the help! Could not have done it without your advice and guidance.
My System SpecsSystem Spec
15 May 2014   #26
gregrocker

 

Glad to hear it. Let us know how it goes.
My System SpecsSystem Spec
15 May 2014   #27
Moodus

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Glad to hear it. Let us know how it goes.
Perhaps I spoke too soon... at least now I am almost positive it is my HD giving me trouble. I had ran some test in windows 7 and was notified that it had crashed due to a hard drive problem. I was given a message in windows notification center along the lines of (pardon my paraphrasing here) , "Your computer crashed due to hard drive failure. This doesn't necessarily mean your HD is dead but it could be showing that your hard drive is on it's way out".

I am currently running Drive Fitness Test again in hopes that it will work this time. I figured maybe it will run since I was able to boot to windows 7 after clearing my hard drive and clean installing, but I'm not crossing my fingers.

Would it be safe to assume that it is indeed my hard drive barely grasping onto life? If so, are there any specific hard drives you would recommend?

Thanks!
My System SpecsSystem Spec
15 May 2014   #28
gregrocker

 

Run the confirmation tests I gave you:

Quote   Quote: Originally Posted by gregrocker View Post
Did you run the Hitachi Drive Fitness Test? It seems pretty definitive. I think I would have wiped the whole drive to see if it could repair after rescuiing any data if necessary using the step for that in Troubleshooting Windows 7 Failure to Start. But when a failure code is given we're told not to ever trust it again. So the only question is if it is accurate. You can confirm that with Seagate Seatools or Partition Wizard Partition surface test .

Now is a good time to consider getting the best possible HD upgrade now with SSD prices going down to $50-60 for 120gb and $100 for 240 gb. The speeds are amazing, well worth the investment even for a larger one if you don't have another HD to store your data on or to do a Clean Reinstall - Factory OEM Windows 7 which steps are the same for retail and will assure a perfect install.
My System SpecsSystem Spec
16 May 2014   #29
Moodus

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Run the confirmation tests I gave you:

Quote   Quote: Originally Posted by gregrocker View Post
Did you run the Hitachi Drive Fitness Test? It seems pretty definitive. I think I would have wiped the whole drive to see if it could repair after rescuiing any data if necessary using the step for that in Troubleshooting Windows 7 Failure to Start. But when a failure code is given we're told not to ever trust it again. So the only question is if it is accurate. You can confirm that with Seagate Seatools or Partition Wizard Partition surface test .

Now is a good time to consider getting the best possible HD upgrade now with SSD prices going down to $50-60 for 120gb and $100 for 240 gb. The speeds are amazing, well worth the investment even for a larger one if you don't have another HD to store your data on or to do a Clean Reinstall - Factory OEM Windows 7 which steps are the same for retail and will assure a perfect install.

I tried running SeaTools but when I boot it from a burned CD, it goes straight to Startup Repair. I used an imitation burn, burned the files on the lowest speed, and also did a scan review. All was good.

I also followed the Trouble Shooting tut you gave me, however; I'm not able to finish step 1.
Everytime I test the hard drive using maker's diagnostics/repair full CD scan, my machine crashes during the scan. I tried running these tests from the tuts provided, as well as from my OS reinstallation CD of Windows 7. Every time; crash. This is the same for Disk Check, as well as the Memtest86+ to test my RAM.

I can get the tests running, but eventually and inevitably, they crash every time. This is my first machine and I built it about 4 years ago and haven't had any problems with it up until now, so I am a bit stumped here. Never dealt with malfunctioning hardware before. Apologies for my ignorance, and an extremely many thanks for all the help you've given me.
My System SpecsSystem Spec
16 May 2014   #30
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

@ Greg and Moodus.

It's nice to see how you two work so well together.
Greg can tell you that I lurk in the background and watch many of the threads he is helping in and this one is going well.

Moods I never assume their is just one problem.
This is my unofficial rep. Greg.
My System SpecsSystem Spec
Reply

 Spent a year travelling while my desktop at home, crashes upon booting




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD on a desktop after being gone for a year
Hi all, I have lately been conversing with gregrocker (who, seriously, is possibly the most helpful person on Earth) about troubleshooting my pc which has been having boot trouble ever since I returned home from a year long journey. Specs on this are located in this thread:...
BSOD Help and Support
Looking to Upgrade 4 Year old Desktop
Hello Every one, i am not sure if i can post my question here, I won the lottery, No i did not lol. but i did come across a few extra dollars and now i am thinking of doing a updrade on my Desktop from Gigabyte GA-MA790GP-UD4H to Gigabyte 990FXA-UD3 SKT-AM3+ Motherboard (Rev 1.0):...
General Discussion
Change WiFi Settings: Home vs Travelling
Howdy, I am looking for a simple way to manage two or three sets of "WiFi settings" ... Example: When at home, I want to have a static IP address for my WiFi connection. When at the office, I want to let the server set the IP address and DNS. And when I am travelling I may want a 3rd...
Network & Sharing
Crashes/Bluescreens for a year, no solution found
I'll try to keep this problem short, it dates back about a year when i had my XP OS which started randomly bluescreening while in gameplay, and only in gameplay. Made me think that its my gfx so i RMA:d my card(radeon 9800 pro), got back a xfx gtx260, didn't help, so i thought that maybe they sent...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App