Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Spent a year travelling while my desktop at home, crashes upon booting

17 May 2014   #41
Moodus

Windows 7 Home Premium 64-bit
 
 

*Update*

Last night I brought my machine to my friend's place to see if we could both try and figure out what the real issue with my pc was. He had a brand new HD and we swapped mine out. At first my pc wouldn't recognized it but we tested connections, different SATA ports and finally it recognized it.

We then inspected my machine and noticed that the graphics card was really dirty (lots of dust clogging up the fan). We took it out, cleaned it by blowing out all the dust, and then reseated it.

I noticed my pc was running much faster after that

I then swapped my old HD back in and ran SeaTools DOS Long Scan on it. My HD passed!

However, my PC is still crashing upon boot. I try in safe mode and as it is loading, it crashes just after loading one of the drivers (not sure which one but I can run again and let you know).

I will run Memtest86+ to see if it is my motherboard/ RAM.

It is at least good to know I can rule out HD failure and that it must be another piece of hardware

Again, I apologize for my ignorance. This is all so new to me and I greatly appreciate all the help I've received!

Further input would be greatly appreciated
I will now try and test my Motherboard/RAM with Memtest86+


My System SpecsSystem Spec
.
17 May 2014   #42
gregrocker

 

Two days ago I had suggested to reinstall the video card. Glad that got done.

The troubleshooting tutorial which has also been given several times also shows how to read the logs to help figure out what is crashing your system. Use the Diagnostics-Performance log. Have you completed all of the Troubleshooting steps yet?

There are perhaps a dozen steps that have been given that have not been performed so what would help now is to go back to the top of the thread and check off each one. In cases like this the fix is almost always a step which has been given and skipped or ignored.

Quote   Quote: Originally Posted by gregrocker View Post
Sounds like it might also be video card. Make sure you have the latest driver, consider reinstalling the card itself.

Since you have a bootable install go over your install thoroughly using Troubleshooting Steps for Windows 7 which start with the hardware tests and also go over the OS to access all of the troubleshooting resources.
My System SpecsSystem Spec
17 May 2014   #43
Moodus

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Two days ago I had suggested you reinstall the video card. Glad that got done.

The troubleshooting tutorial which has also been given severa times also shows you how to read the logs to help figure out what is crashing your system. Use the Diagnostics-Performance log. Have you completed all of the Troubleshooting steps yet?

There are perhaps a dozen steps you've been given that have not been performed so what woudl help now is for you to go back to the top of the thread and check off each one. In cases like this the fix is almost always a step which has been given and skipped or ignored.

Quote   Quote: Originally Posted by gregrocker View Post
Sounds like it might also be your video card. Make sure you have the latest driver, consider reinstalling the card itself.

Since you have a bootable install go over your install thoroughly using Troubleshooting Steps for Windows 7 which start with the hardware tests and also go over the OS to access all of the troubleshooting resources.

Thanks again Greg! I will follow your advice and keep you update. Your patience and knowledge make you a saint, really
My System SpecsSystem Spec
.

17 May 2014   #44
Moodus

Windows 7 Home Premium 64-bit
 
 

*Update*

I went back to step 1 for the Troubleshooting Steps for Windows 7 and ran the Drive Fitness Test. It ran over the course of 2 hours and upon almost completing the media testing it crashed again. Do I have to run this if I already passed the SeaTools DOS Long Scan to check my HD?
My System SpecsSystem Spec
17 May 2014   #45
gregrocker

 

I would want two HD Diagnostics tests to confirm its condition. If HDFT does not run but Seatools did and passed the drive, you can probably rely on installing to Win7 CrystalDiskInfo - Software to confirm that. If you'd like to do another booted scan from CD, try Partition surface test with Partition Wizard.

In addition do the Disk Check
My System SpecsSystem Spec
18 May 2014   #46
Moodus

Windows 7 Home Premium 64-bit
 
 

*Update*

As of last night we tested the HD again and it was fine. After doing so we tried booting into Windows 7 again and were successful. We then ran Chkdsk twice. The first time ran it stopped half way and displayed a notification that there was a dirty drive. The second time I ran it, it completed successfully and found nothing. I also ran Microsoft Security Essentials, malwarebytes, and avast to check software and everything passed.

We left the machine idling while updates were installing, however; we were greeted with a BSOD during installation. We let it rest overnight and tried again this morning.

As of now, I am unable to even boot into any mode, as well as from my Reinstallation Disk. PC always crashes upon boot.

I know my next step in Troubleshooting would be to run chkdsk again, but I am unable to even get into System Recovery Options to access a command prompt.

Thanks again for your wisdom and patience
My System SpecsSystem Spec
18 May 2014   #47
gregrocker

 

How were you running MSE and Avast scans? Are both of these AV's installed? This is never a good idea. I would uninstall Avast if so.

Can you boot into Safe Mode to post up the BSOD output so our analysts can determine the cause? Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

If not what exactly happens when you try to boot? We need the exact error message and behavior. Can you take a video and upload it?

Try also every method given to boot into System Recovery Options and report back the exact failure there too.

Have you checked all of your hardware connections? Try unplugging the DVD drive to see if it is causing the problem. Try unplugging the hard drive to see if you can run a boot disk uninterrupted: Peppermint3 - Create Live CD/DVD/USB To Use For Emergency Backup - Windows 7 Forums
My System SpecsSystem Spec
18 May 2014   #48
Moodus

Windows 7 Home Premium 64-bit
 
 

Hi Greg, today I relocated my pc back to my own home. I turned it on and it was able to boot normally int Windows 7. I then took your advice and ran the DM Log Collector and posted my BSOD output in this thread: BSOD on a desktop after being gone for a year

As far as behavioral patterns, my pc will boot normally into Windows 7 and run fine until I initiate a process such as opening a web browser, opening a folder on my desktop, etc. It will then freeze, switch to the BSOD, and then restart. I'm able to do this roughly twice before my pc begins to crash upon boot. I'll try and boot in any mode and it will show the "windows is loading files" white bar and load % on the bottom of the screen, load all the way, turn to a black screen and the shut off.

Thanks again
My System SpecsSystem Spec
18 May 2014   #49
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Moodus View Post
*Update*

Last night I brought my machine to my friend's place to see if we could both try and figure out what the real issue with my pc was. He had a brand new HD and we swapped mine out. At first my pc wouldn't recognized it but we tested connections, different SATA ports and finally it recognized it.

We then inspected my machine and noticed that the graphics card was really dirty (lots of dust clogging up the fan). We took it out, cleaned it by blowing out all the dust, and then reseated it.

I noticed my pc was running much faster after that

I then swapped my old HD back in and ran SeaTools DOS Long Scan on it. My HD passed!

However, my PC is still crashing upon boot. I try in safe mode and as it is loading, it crashes just after loading one of the drivers (not sure which one but I can run again and let you know).

I will run Memtest86+ to see if it is my motherboard/ RAM.

It is at least good to know I can rule out HD failure and that it must be another piece of hardware

Again, I apologize for my ignorance. This is all so new to me and I greatly appreciate all the help I've received!

Further input would be greatly appreciated
I will now try and test my Motherboard/RAM with Memtest86+
Mate try this one it is a physical test as opposed to a file type test it is usually used on spinners
. Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.

See my pic for how to run it


Attached Thumbnails
Spent a year travelling while my desktop at home, crashes upon booting-mini-tool-surface.png  
My System SpecsSystem Spec
18 May 2014   #50
jumanji

Windows 7 Home Premium 32 bit
 
 

At this stage, I wouldn't rule out the possibility of the processor heating up due to dried thermal paste and causing all sorts of problems.

May be your friend can take out the processor heat sink clean it as well as the processor top plate, apply fresh thermal paste and fasten everything.

Check whether this would resolve your problem.
My System SpecsSystem Spec
Reply

 Spent a year travelling while my desktop at home, crashes upon booting




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD on a desktop after being gone for a year
Hi all, I have lately been conversing with gregrocker (who, seriously, is possibly the most helpful person on Earth) about troubleshooting my pc which has been having boot trouble ever since I returned home from a year long journey. Specs on this are located in this thread:...
BSOD Help and Support
Looking to Upgrade 4 Year old Desktop
Hello Every one, i am not sure if i can post my question here, I won the lottery, No i did not lol. but i did come across a few extra dollars and now i am thinking of doing a updrade on my Desktop from Gigabyte GA-MA790GP-UD4H to Gigabyte 990FXA-UD3 SKT-AM3+ Motherboard (Rev 1.0):...
General Discussion
Change WiFi Settings: Home vs Travelling
Howdy, I am looking for a simple way to manage two or three sets of "WiFi settings" ... Example: When at home, I want to have a static IP address for my WiFi connection. When at the office, I want to let the server set the IP address and DNS. And when I am travelling I may want a 3rd...
Network & Sharing
Crashes/Bluescreens for a year, no solution found
I'll try to keep this problem short, it dates back about a year when i had my XP OS which started randomly bluescreening while in gameplay, and only in gameplay. Made me think that its my gfx so i RMA:d my card(radeon 9800 pro), got back a xfx gtx260, didn't help, so i thought that maybe they sent...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App