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Windows 7: Windows Media issue - starts up whatever I click on

19 May 2014   #1
Debfoo66

Windows 7
 
 
Windows Media issue - starts up whatever I click on

Hi there,

I have an issue that I hope you can help me with. I apologise as I am not very save with computers, please bear with me.

I tried to download something this evening and have been having issues ever since, I think I have a virus. All efforts to restore, backup, delete etc end up with Windows Media Centre, worse still, my internet button/shortcut where removed when my husband decided to try and fix it. I managed to google how to short cut, however when I open it, AGAIN Window Media Centre opens, so I cannot even get on the internet to try and download a fix for it. I am writing this on my ipad.

Please in desperate need of advise, I have a lot of important college stuff on it.

Thanking you
Deb


My System SpecsSystem Spec
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19 May 2014   #2
andrew129260

Windows 10 Pro
 
 

This Sounds like a file association issue. In order to help us help you further, I ask that if possible you could give more information/details about what was going on when the problem occurred that will help us a lot.

See here:

Default File Type Associations - Restore

Download the exe, LNK, and dll files listed there. Follow the directions in the tutorial to download and add them.

More information on file associations:

http://www.sevenforums.com/tutorials...ociations.html

Open With - Change Default Program


If you feel like you have a virus we can look into that as well.
My System SpecsSystem Spec
19 May 2014   #3
Debfoo66

Windows 7
 
 

Hey Andrew,

Thanks for the reply, sounds fine, but it won't let me access the internet and therefore can't download, I'm using my ipad.

It's 3:50am, I'm worried I may do more damage than good through lack of sleep so I will log back on after a sleep.
My System SpecsSystem Spec
.

19 May 2014   #4
andrew129260

Windows 10 Pro
 
 

Try doing a system restore, ether using option 1 logged into windows or option 2 at boot, using this tutorial:

System Restore

Pick a date before all this stuff happened.
My System SpecsSystem Spec
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 Windows Media issue - starts up whatever I click on




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