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Windows 7: Would appreciate some help identifying this problem please.

20 May 2014   #11
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Mak, lets reinstall the Nvidia drivers in this fashion. It will give you the cleanest install NVIDIA Drivers - Avoid Problems

Next, please go into BIOS and tell me the value of the +12V, +5V and +3.3V also tell me the temp readings of the Motherboard and the CPU.

When you had the BSOD did it tell you the display driver stopped working first?

Also please download Ungine Heaven 4.0 and install it. After the driver install, run the benchmark using the preset extreme. It should look like this.
Would appreciate some help identifying this problem please.-heaven.jpg

Once it starts you can click the benchmark button to start the benchmark. Save the results and uoload a screenshot of the results. This will tell you how. Screenshots and Files - Upload and Post in Seven Forums




My System SpecsSystem Spec
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20 May 2014   #12
Makalu

Windows 7 Professional 64bit
 
 

OK - following the instructions above and will get back with results shortly. The BSOD disappears so fast I don't get chance to read any of it so I don't know the answer to whether the display driver stopped first. Back with info shortly.

Mak.
My System SpecsSystem Spec
20 May 2014   #13
Makalu

Windows 7 Professional 64bit
 
 

"Next, please go into BIOS and tell me the value of the +12V, +5V and +3.3V also tell me the temp readings of the Motherboard and the CPU. "

Sorry for being a noob but what is this stuff and where will I find it in the BIOS?

Mak.

UPDATE - (Found it)

12v = 11.880v
5v = 5.024v
3.3v = 3.328v
CPU Temp = 39c
System Temp (Motherboard?) = 39c
CPU VCore = 1.280v

CPU Fan = 0rpm (which is odd because I can see it spinning)
System Fan = 4225rpm

Maybe I connected fans wrong way round since the temp seem ok considering its in a warm room and has been running all day.

Off to run Unigine - back in a bit with results.

Mak.
My System SpecsSystem Spec
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20 May 2014   #14
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The voltages and temps look good. The CPU fan is a strange reading though.
My System SpecsSystem Spec
20 May 2014   #15
Makalu

Windows 7 Professional 64bit
 
 

System BSOD'd on Unigine before Benchmark could finish. Tried rebooting - wouldn't reboot. Couldn't find a bootable device. I noticed while it was going through Unigine it was making a noise like one of the HDD's skipping across. I'm thinking the drives or the MB are kaput...

I took it all carefully apart and put it back together methodically but still the same - the bios is not seeing the drives and it will not boot.

Thoughts or comments?

Mak.
My System SpecsSystem Spec
20 May 2014   #16
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The BIOS isn't seeing any of your hard drives at all?
My System SpecsSystem Spec
20 May 2014   #17
Makalu

Windows 7 Professional 64bit
 
 

Nup - only thing it is picking up is the DVD ROM. I will try and boot from the windows disc tomorrow but I'm starting to think it will be easier in the long run just to replace the MB and CPU (with Intel) and try and rescue what I can from the HDD's. There are 2 HDD's - the op sys is on a 120Gb drive and all data is on a secondary 2Tb WD drive - I'm praying its the 120Gb that's the issue...

Will look again tomorrow.

Mak.
My System SpecsSystem Spec
20 May 2014   #18
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I find the odds of both drives going out at the same time astronomical. Baring some other event I would think it is highly unlikely that could happen. Do you have another computer you could connect the drives to, or an external enclosure that you could put the drives in to test them? I think I would try that before making any decisions. The possibility exists that you may have some problems elsewhere.

Everyone has been concentrating on the graphics card so far, when the problem could have been somewhere else.
My System SpecsSystem Spec
20 May 2014   #19
Makalu

Windows 7 Professional 64bit
 
 

The common denominator of the BSOD events so far has been intensive graphics - but are 'intensive graphics' also intensive on the hard drive at the same time? The pretty pictures have to come from somewhere I guess?
My System SpecsSystem Spec
20 May 2014   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Mark 3D 11 is testing the Graphics card, the CPU and the ram at the same time. It is pretty much of a system test. That is why I got you to run Ungine Heaven. Heaven is pretty much a graphics only test. It does not involve anything else. But, it does put a lot of strain on the graphics card and should, and normally does, show up any deficiencies in the graphics. I don't believe either of the tests are particularly hard on the hard drives other than they are reading the information and feeding it to the testing program. But, that's what hard drives do with any program.

However, with any stress test of any kind, it also puts a lot of stress on the Power Supply to put out the necessary power. During the test, your GPU was operating at it's max and therefore asking your PSU to supply the max power in order to render the program.

Mark 3D is more stressful on the PSU because it is having to provide more power to several components at the same time. The fact that you didn't uninstall the AMD drivers made the graphics card the more likely suspect, but, in my opinion, that should have affected other normal programs as well. That is why in my first post I asked for the power supply readings. But, that will tell you the readings at idle, but it will not tell us how it responds under increased stress. It is also why I asked for you to run a test for only the Graphics card. It would tell us if the card was the problem or if we needed to look elsewhere. But, I see no circumstances where it could have caused both hard drives to go bad at the same time. In the worse case scenario it would have only been the drive with Heaven installed on it, although I seriously doubt it.
My System SpecsSystem Spec
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 Would appreciate some help identifying this problem please.




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