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Windows 7: Logging off troubles!

01 Feb 2009   #1

Windows 7 Beta
Logging off troubles!

I'm currently running windows 7 beta build 7000, and whenever I shut down my computer the "safe" way(by pressing the shut down button in the start menu) the computer always gets stuck on the logging off screen. My desktop dissapears,as it should, but then the logging of screen comes up with the windows 7 background and my computer just stops the shut down process right there. How do I fix it?

My System SpecsSystem Spec

02 Feb 2009   #2

Windows 7 x64

Have you tried just logging off to see if that works. In my limited experience, when the system hangs as you are describing, something is misbehaving. You might check the event log to see if anything shows up, and make note of the time is happens so you can compare events.

You might also open task manager to see if anything is still running just before you shutdown.
My System SpecsSystem Spec
02 Feb 2009   #3

XP/Vista/Windows 7 builld 7000

that was a symptom for toshiba laptops especially under vista, but my 2 laps shut down brilliantly under Windows 7. if you have had any need to load your vista chipset drivers, do you have anything that may attempt to load such as flashkeys (dont run under Windows 7 here and dont care) to change quick lap settings from the desktop?

you might want to try shutting down your wireless connection manually before shutdown, that was a vista/toshiba issue as well but prone on some other mfr systems as well. let us know how you get on.

saltgrass offerred some good advice, if need be, log off and then shutdown, but somethings definately up. my shutdown used to run in excess of four minutes, now down to 17 seconds plus or minus.
My System SpecsSystem Spec

02 Feb 2009   #4

Windows 7 Build 7048 x64

An idea. Might just be some registry errors.
Try using CCleaner. Download here, it's free.
Install, configure, run the registry scan, fix issues, run cleaner, restart.

Let us know how this works out for yah
My System SpecsSystem Spec
05 Feb 2009   #5

Windows 7 Beta

I've tried your ideas, but it still hasn't shut down properly. Just before it goes into the logging off screen as different screen quickly flashes onto the screen. I think it is something along the lines of a force quit screen because I think it says something like "Do you wish to close the following programs before you shut down the system. The system will automatically shut down the application.", but im not sure because it is seriously on the screen for like a second. The application on the screen is Windows Explorer I think???

When i go into the tasks manager before I shut down there are no programs running, which is why i'm confused...
My System SpecsSystem Spec
09 Feb 2009   #6

Windows 7 Build 7048 x64


Please try this simple registry tweak that might sort out your shut down issue.

Press Win+R
Type regedit
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Modify the "WaitToKillServiceTimeout" value to 5000

This will shorted the time windows wait for an application to shutdown on it's own thus eliminating the problems of some programs taking too long to finish its process threads.
My System SpecsSystem Spec
13 Feb 2009   #7

windows 7

every time i try to shut the system down or restarting it it just down di that at least not completely

im not really good for english but... do u have installed an emulation image software, like clone??
My System SpecsSystem Spec
13 Feb 2009   #8
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Click on task manager and see what's running. Sometimes your antivirus app or possibly another program is preventing shutdown/log off problems.

Also, give it some time...
My System SpecsSystem Spec
13 Feb 2009   #9

Windows 7 x64

Sammy 7,

Have you checked the Event Viewer to see if you are getting any warnings or error messages? Note the time when you shutdown to compare time markers.

Check processes as well as applications. When you get ready to shutdown, go in and end different processes to see if any of them make a difference.

Do you have your anti-virus doing a check prior to shutdown?
My System SpecsSystem Spec
13 Feb 2009   #10

Windows 7

I have this same issue as the OP I have a toshiba laptop but the problem happens when it wants to, some times I can shut down in 10 sec others 4 min. I actually hit shut down one time closed the lid, put it in my bag, and it went to sleep mode while shutting down, when i turned it back on it was still shutting down
My System SpecsSystem Spec

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