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Windows 7: User account issue


28 Oct 2009   #1

windows 7 off course
 
 
User account issue

Hi,

I also have an user account issue. I have two user accounts, for example Tree and Trick. Tree is my primary user account and acts as the administrator.

The problem is:
The primary user account can't be accessed anymore, it's broken. But the secondary user account is accessable but has no admin right's. How to fix this issue??? I can not fix it with the DVD because it askes for the admin password from the primar user account. But I don't had a password installed on it!

Bottum line >> I can't fix the primary user account with my secondary account because Windows 7 asked for an password I never installed (yes I am really sure!!)

Has anubody a sollution without reinstalling Windows 7??

Thanks in advanced

Meram78 , The freaky Netherlands

My System SpecsSystem Spec
.

29 Oct 2009   #2

7600.20510 x86
 
 

Have you simply tried hitting enter when it asks for a password?

If you did or that doesn't work, repair install is best. There are ways to set a password with Linux-based Live disks, but that could be more troublesome then it's worth.

Repair Install

Very important for security and sharing ability reasons to always set passwords on administrator accounts. If you want Windows to boot up to desktop still without you entering the password, use netplwiz in the start menu search box.
My System SpecsSystem Spec
29 Oct 2009   #3

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by Meram78 View Post
Hi,
I can not fix it with the DVD because it askes for the admin password from the primar user account.
What are you talking about man ? Windows 7 DVD never ask you about login/password.Probably you booted into partition recovery, not any Win 7 DVD!
System Restore

You have to correct set in your BIOS boot options

Use system restore from WinRE.
My System SpecsSystem Spec
.


02 Nov 2009   #4

windows 7 off course
 
 
log in issue

I know it's sounds strange Flavius. Thats the reason I am dropping my question over here. But the admin account is broken and I think it effects the secundairy account some how.

gr

Aram

Quote   Quote: Originally Posted by Flavius View Post
Quote   Quote: Originally Posted by Meram78 View Post
Hi,
I can not fix it with the DVD because it askes for the admin password from the primar user account.
What are you talking about man ? Windows 7 DVD never ask you about login/password.Probably you booted into partition recovery, not any Win 7 DVD!
System Restore

You have to correct set in your BIOS boot options

Use system restore from WinRE.
My System SpecsSystem Spec
02 Nov 2009   #5

XP, Seven, 2008R2
 
 

What happens in safe mode?

If you boot from a live cd/dvd (WinPE) and rename the C:\Users\%Username% folder, you might be able to get in. It depends on how the account is broken, but you didn't really give any detail about it.
My System SpecsSystem Spec
02 Nov 2009   #6

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by Meram78 View Post
I know it's sounds strange Flavius. Thats the reason I am dropping my question over here. But the admin account is broken and I think it effects the secundairy account some how.
It is possibly you have corrupted information about group policy in SAM,SECURITY hives in registry,but independly from your damages Win 7 DVD never ask you about login/password although there is ability unable to pass WinRE or System Restore due to seriously damaged registry files -If any registry file is very seriously corrupted Windows 7 DVD can reject fix it,but then is returned message about it.As I said before you have to check boot options in BIOS and make sure you use correct Windows 7 DVD not any manufacturer rescue disk!
If you don't have oryginal Windows 7 DVD instead you can also use to fix special recovery disk Download Windows 7 System Recovery Discs — The NeoSmart Files
My System SpecsSystem Spec
02 Nov 2009   #7

Windows 7 build 7600 64 bit
 
 

If you don't use accessibility stuff like Narrator, on-screen keyboard or magnifier, you could consider replacing utilman.exe with WindowsGate from Hiren's boot CD. it allows you to execute processes from the login screen with system permissions (and yes i know this is death of local security, but only if people know about it ) from there you can run command prompt or computer management.
(not relevant: ) WindowsGate is also quite useful if you need to take a screenshot of your login screen
My System SpecsSystem Spec
02 Nov 2009   #8
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Meram,

Are you getting the The User Profile Service failed the logon. User profile cannot be loaded. error?

Hope this helps,
Shawn
My System SpecsSystem Spec
03 Nov 2009   #9

windows 7 off course
 
 

Thanks guys, I will tray
My System SpecsSystem Spec
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