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Windows 7: Can't open League of Legends, Network and Sharing Center

30 May 2014   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - amsab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\amsab
hit the enter key - if you get a 'Not Found' error try
DIR D:\amsab
or
DIR E:\amsab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\amsab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply


My System SpecsSystem Spec
.
30 May 2014   #22
amss1976

MS Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I've uploaded a file - amsab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\amsab
hit the enter key - if you get a 'Not Found' error try
DIR D:\amsab
or
DIR E:\amsab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\amsab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
Here goes the new CBS.log file. Had to zip it as it was over 2MB.

Please check it and let me know.
My System SpecsSystem Spec
30 May 2014   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The SFC scan is now clear

Now go to windows Update, and do a manual Check for Updates - install only the oldest found update.
If you get an error message, tell us exactly what it is.
If it installs OK, try installing any further ones (a few at a time).
My System SpecsSystem Spec
.

30 May 2014   #24
amss1976

MS Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The SFC scan is now clear

Now go to windows Update, and do a manual Check for Updates - install only the oldest found update.
If you get an error message, tell us exactly what it is.
If it installs OK, try installing any further ones (a few at a time).
Those were good news.

I went to Windows Update icon on the Start Menu and manually searched for updates. There were no important updates available. Last important update that was made was KB947821 that was made on 28 May. All the other updates were Microsoft Security Essentials Updates.

However I can't still run the League of Legends program (not even the setup program)...
My System SpecsSystem Spec
30 May 2014   #25
andrew129260

Windows 10 Pro
 
 

Ya, windows corrupt files had probably nothing to do with your game. It was still important though to clean the threats as well as fixing your install. Which is now done.

Try using robo uninstaller to completely uninstall it and remove league of legends.

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Then install again.

Also see if this helps:

LoL Launcher Fix - League of Legends Community

If all else fails, contact their support.
My System SpecsSystem Spec
31 May 2014   #26
amss1976

MS Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Ya, windows corrupt files had probably nothing to do with your game. It was still important though to clean the threats as well as fixing your install. Which is now done.

Try using robo uninstaller to completely uninstall it and remove league of legends.

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Then install again.

Also see if this helps:

LoL Launcher Fix - League of Legends Community

If all else fails, contact their support.
Thank you for the tips on the league of legends forum... I managed to find there the solution to this problem!


Also a big thank you to andrew129260 and NoelDP for all the help on correcting the problems I had on Windows and didn't know.

As always the forum members didn't let me down. They are always here to help. I will try to, whenever I can, also help.
My System SpecsSystem Spec
31 May 2014   #27
andrew129260

Windows 10 Pro
 
 

Glad we were able to get you sorted

Good luck!

Also, please read my suggestions so you do not get infected again:

I advise you to install and use the following security programs so you do not get infected again:

-Panda antivirus -You can only have 1 antivirus installed at a time, I recommend using this one and uninstalling what you are using now.

-Malwarebytes
-Superantispyware
-Should I remove it

Run them around once every 2 weeks.

Should I remove it is not a malware scanner. What it does is it looks at all of the installed programs on your PC and gives you a percentage % of how many people uninstall the software. If the percentage % is high, I would remove it as it is most likely not a good program. It also gives a ton of information about what the program does and how it behaves.

I also suggest using a standard user account in windows, and only using an admin account when you need to install software:

User Account - Create

When using a standard account and you make a change or install a program that affects the whole system, UAC will prompt you to continue. Make sure the setting or program you are tying to install is listed, then click yes to continue. If you are just browsing the web and the prompt appears with a program you have not heard of, or do not know what it is, it is much safer to click no then yes. No will block the action, and if you were trying to do something, you can always start it again and choose yes.

UAC makes this easy, see here:

What is user account control (UAC)?

I also suggest choosing always notify for UAC:

What are User Account Control settings?

Those are my recommendations to you, and I Highly suggest you follow them.
My System SpecsSystem Spec
31 May 2014   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My System SpecsSystem Spec
Reply

 Can't open League of Legends, Network and Sharing Center




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