Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Auto-Restart Mystery Problem

29 Oct 2009   #1

Windows 7 Professional
Auto-Restart Mystery Problem

My computer fails to go into Sleep mode, and it also will automatically restart about 1-2 seconds after shutting down.

This issue initially arose when I had the RC installed. During that time, I had been able to Sleep the computer just fine, but one time it seemed to randomly fail. The screen merely went black (the monitor was on, but it was displaying a full black screen) and the computer itself still seemed to be fully on. No keyboard or mouse input would put me back in Windows, it was just stuck there, so I powered it off. After that, booting up failed (a couple times) because it was trying to resume a failed sleep state. Once I got it to boot normally (by selecting the "delete restoration data" option), sleeping would still fail and shutting down caused an auto-restart. I now have to shut down, wait for the computer to automatically start booting again and then hold the power button to get it to turn off.

Attempted Troubleshooting:
Since then, I have flashed my BIOS, reset my BIOS to defaults (multiple times), and done a clean install of 7 Professional. I had thought that since flashing/resetting my BIOS didn't fix anything it was a problem with my Windows install, but since the problem has carried over to a clean install of the OS I'm now inclined to suspect the motherboard or BIOS again.

I have made sure that my LAN cards (wired/wireless) are both set to not wake on LAN activity. All of the special "Power On" settings (keyboard, mouse, etc.) in my BIOS are disabled. All of my drivers are up to date, and I'm sure that I have no malware/viruses infecting my PC. I've also tried closing all programs and turning off my monitor before shutting down. Nothing has worked.

The only thing I can think is that some small part of my motherboard is corrupted or damaged, though everything else seems to be functioning just fine. Does anyone have any idea what's going on?

My System SpecsSystem Spec

29 Oct 2009   #2

7600.20510 x86


Use Winrar to make a .rar of the latest 5 or so .dmp and upload to, post a link here.
My System SpecsSystem Spec
29 Oct 2009   #3

Windows 7 Professional

That folder doesn't seem to exist on my install.
My System SpecsSystem Spec

30 Oct 2009   #4

Windows 7 Ultimate x64

Go into the Control Panel... Goto System & Security...Click on System. Click Advanced System Settings...Under Startup & Recovery, click Settings...Ensure the checkmark is removed from Automatically Restart...Then Ensure the drop down menu says "Kernel Memory Dump" and that the Dump File is :


Which would then put any files in C:\Windows\Minidump OR where ever you installed windows (a different drive letter, or file path if you renamed the Windows install directory... for example : D:\Win7\ or D:\Windows\ )
My System SpecsSystem Spec
30 Oct 2009   #5

Windows 7 Professional

Those things were already set as such. I haven't shut down in a long while, and I did Disk Cleanup fairly recently. Maybe it removed those files. Would shutting down or sleeping possibly create a new one? I would think it would only happen if I tried to sleep it, because shutting down doesn't really seem to be causing an actual error, just a strange restart.
My System SpecsSystem Spec

 Auto-Restart Mystery Problem

Thread Tools

Similar help and support threads
Thread Forum
Bsod-auto restart :/
Hello guys,i got a problem here....i keep getting bsod on my pc,i checked everythink,memory tests disk tests virus check reinstall my hardware etc....anyway nothink helped from this moves i did....(sorry for bad english xD) i decide to check the bsod message...but i couldnt, i try to disable...
BSOD Help and Support
Restart and auto login to fix bizarre problem.
Hello, I'm stuck in a bit of an odd pickle I wonder if anyone knows a solution. I'm currently remotely logged onto my main computer (via log me in) which is in a different city. I need to get something done on it (render an animation) before I return home. Unfortunately it keeps crashing so I...
General Discussion
Auto update restart on its own.
Hello, It's been a while since I posted anything as I have just now taken care of a pirated W 7 problem. I have resolved and am legit now, but if I ever find the guy who, well never mind. Here is my issue. I now have W 7 Home premium. I have windows update set to auto update. As I was...
Windows Updates & Activation
Problem in auto restart !
hi all this is first one to write topic . I want say first my English Language not very well , so I'm sorry . anyway .. I have problem .. maybe from two days go my computer restart by itself .. I mean when I work normal on my computer suddenly my computer restart .. can I found...
BSOD Help and Support
BSOD, forces restart but have auto restart off
So, I've been trying out Windows 7, and I've been pleasantly surprised for the most part. However, I've been getting several BSODs, including some 0x124 ones that I didn't have on this same computer using XP. The only new hardware I've installed is a hard drive. Anyways, the non-0x124 ones happen...
BSOD Help and Support
Auto restart even if uncheck automatic restart
i keep encounter this auto restart error therefore i decided to uncheck the automatic restart checkbox in system properties to get a BSOD so that i know what happen, but even if i uncheck it, my cpu still auto restart without generating a BSOD i also checked my windows folder but there are no...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:30.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App