Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Crashes on Win7 Logo - Safe Mode Works

18 Jun 2014   #11
gregrocker

 

Why are you injecting drivers into a driver-complete OS like it's XP?

Start over and follow the same steps in Clean Reinstall - Factory OEM Windows 7 tutorial below, especially the parts in red a out how drivers should be handled in Win7.

What Display driver is listed in Device Manager once all Important and Optional Windows Updates are installed? Don't forget to enable Automatically deliver drivers via Windows Update (Step 3).


My System SpecsSystem Spec
.
18 Jun 2014   #12
andrew129260

Windows 10 Pro
 
 

Did you get your drivers from here?

NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

If after that driver things keep going wrong it is most likely there driver and you are going to have to wait until they fix it. Or stay with the provided driver windows 7 gives you, although performance will not be as good as it can be. But it does beat this issue until you can get some stable drivers for your video card.

Try running FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net furmark and see if you the card crashes. If so it may indeed be your video card.
My System SpecsSystem Spec
19 Jun 2014   #13
wlhaywood

Windows 7 Ultimate x64
 
 

Thanks for the information. I will try both approaches and get back to you.

It is not the specific driver, I'm starting to think the GPU went bad. It was running perfectly for 1 week with the most up to date driver from Geforce Experience and now won't boot with any of them. I tried the newer beta driver, the older one that came ont he disk with the GPU, and a couple of other older ones from the Nvidia website.
My System SpecsSystem Spec
.

19 Jun 2014   #14
wlhaywood

Windows 7 Ultimate x64
 
 

I'm currently going through the steps provided, but I had one quick question:

Since I can boot to safemode with the driver installed, is there some way I can get a log of what is causing the crash? Right now all I'm seeing is Win7 loading screen -> crash to black screen. I feel like more information would be helpful.
My System SpecsSystem Spec
19 Jun 2014   #15
gregrocker

 

There are also tons of performance updates that might apply to your GPU, the PCI controller, etc. so it isn't just the Display driver you should be trying first from Windows Update.

Have you enabled Automatically deliver drivers via Windows Update (Step 3) and run all rounds of Important and Optional Windows Updates until there are no more offered? This should be the first thing done after a Clean Reinstall. Otherwise it isn't being done correctly. I would start over or System Restore to before any drivers were injected which Win7 might not want.

Please do the following so we can look at your boot log and important log activity:
  1. Download Process Monitor. Unzip the file and open Procmon.exe with administrative privileges:
  2. Stop Process Monitor from logging all the current events by clicking on “File/Capture Events.” Now go to “Options,” where you will find the crucial entry: “Enable Boot Logging.” Enable it, click on “Generate profiling events” and click “OK.”
  3. Now reboot your PC. After the startup process is done, launch Process Monitor again and click on “Yes” once you see the following message:
  4. Save the boot log wherever you want (on your desktop, for example). Process Monitor now generates a huge list of basically each and every boot event.
  5. Upload the bootlog.pml file here

Also along with the bootlog.pml do upload the operational logs
Go to Eventviewer >Applications and Service Logs > Microsoft > Windows > Diagnostics-Performance > Operational .... Right click and "Save all Events As" .... save it in .evtx format..
My System SpecsSystem Spec
19 Jun 2014   #16
wlhaywood

Windows 7 Ultimate x64
 
 

I system restored to the clean Win7 install from last night and am currently going through applying all Windows Updates. I'll download Procmon now.
My System SpecsSystem Spec
19 Jun 2014   #17
wlhaywood

Windows 7 Ultimate x64
 
 

Alright, so I installed all Important and Optional updates with the Automatic Driver Delivery enabled. After doing that and restarting, the computer crashes again during the Win7 loading screen just like before.

I'm back in safe mode now. The Procmon bootlog.pml is like 500+ MB so I'm working on compressing/uploading that now.
My System SpecsSystem Spec
19 Jun 2014   #18
wlhaywood

Windows 7 Ultimate x64
 
 

Here are the 3 Bootlog .pml files compressed with 7z. My upload speed is quite slow so I had to download 7zip and compress them to have it upload in any reasonable amount of time. Its still ~40 MB while compressed so I had to upload it to zippyshare instead of just attaching it.

Zippyshare.com - Bootlog.7z

I followed the directions and had Event Logging disabled, so I'm not really sure why the files are so huge. Is that normal?

Edit: When I go to device manager, it detects the GPU and list it as GTX 760. This is in safe mode with the automatically installed Win7 driver.

Also, here is the .evtx file. It would not attach so I had to use Zippyshare again:
http://www64.zippyshare.com/v/61061492/file.html
My System SpecsSystem Spec
19 Jun 2014   #19
gregrocker

 

We'll look at the log when we have time. We are volunteers here. You can also study and google the fails yourself.

How about the operational logs?

You can also study these as described in Troubleshooting steps in signature pic below. I resolve repeat errors by Googling the text to see how others did it. The steps will turn up most problems.
My System SpecsSystem Spec
19 Jun 2014   #20
wlhaywood

Windows 7 Ultimate x64
 
 

Yeah, I understand that you guys are volunteering your time and I really appreciate it. Thank you so much and please don't think I'm impatient or something

The Operational log link is in my edit of the post. Forgot to include it the first time.

I will study the troubleshooting link, thanks.
My System SpecsSystem Spec
Reply

 Crashes on Win7 Logo - Safe Mode Works




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD only occurs in normal mode, Works fine on safe mode.
Everytime i open my pc up in normal mode, it seems to restart itself within a few seconds to a few minutes, It tends to happen when i open up a program like Chrome. I',m currently on safe mode with networking and have done registry cleaners, updated video card drivers and looked for viruses, yet...
BSOD Help and Support
BSOD BCCode 50. freezes in normal mode, works fine in safe mode
laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown. Now getting a BSOD error 50. any help?
BSOD Help and Support
BSOD when trying to boot in normal mode, safe mode works fine
My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message Windows resource protection found corrupt files but was unable to fix some of them. I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone...
BSOD Help and Support
safe mode online video works excellent, normal mode awful, unwatchable
I would like to figure out why the video is so jerky running in normal mode. Is there a way to find out? Also the sound system does not start in safe mode.
Graphic Cards
Slow internet on win7 works excellent in safe mode
I bought new laptop ASUS K55V, and had an idea to plug in an internet, because my old laptop is really "old", and I found a problem - internet runs really slow in normal mode: http://www.speedtest.net/result/2139843934.png but fine in safe: http://speedtest.net/result/2139821173.png I...
Network & Sharing
BSOD booting into full mode, safe mode works stop error 0x0000003b
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App