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Windows 7: Random, irregular Freezes, not BSOD. No error messages.

19 Jun 2014   #1
Akimbo

Win 7 64
 
 
Random, irregular Freezes, not BSOD. No error messages.

Hi, since I built this PC, it seems to be fine most of the time. I can play games for hours on end without a problem, then randomly it will freeze.

There's no BSOD, no error messages and I have to do a hard-reset of the PC. I can then continue without issues for days/weeks without any more freezes. Then out of nowhere, it'll freeze again.

I did a little research before and it seems a common freezing issue is the voltage for RAM. I checked the manufacturer specs and it says 1.5v, then checked the voltage in the Bios, which is also 1.5v, so I'm not sure if that is the cause.

Attached a DxDiag.txt incase you want to have a look at the setup...any help appreciated.




Attached Files
File Type: txt DxDiag.txt (50.9 KB, 1 views)
My System SpecsSystem Spec
.
19 Jun 2014   #2
gregrocker

 

Test your RAM and HD, as well as the other Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
25 Jun 2014   #3
Akimbo

Win 7 64
 
 

Long time to get back on this...

It doesn't look like my PC is overheating, PSU seems okay. Checking the event viewer I get:
Code:
 - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   - <System>
     <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 

    <EventID>41</EventID> 

    <Version>2</Version> 

    <Level>1</Level> 

    <Task>63</Task> 

    <Opcode>0</Opcode> 

    <Keywords>0x8000000000000002</Keywords> 

    <TimeCreated SystemTime="2014-06-25T18:51:45.028802700Z" /> 

    <EventRecordID>10686</EventRecordID> 

    <Correlation />  

    <Execution ProcessID="4" ThreadID="8" />  

    <Channel>System</Channel> 

    <Computer>Oberon</Computer> 

    <Security UserID="S-1-5-18" /> 

   </System>


  - <EventData>
     <Data Name="BugcheckCode">0</Data> 

    <Data Name="BugcheckParameter1">0x0</Data> 

    <Data Name="BugcheckParameter2">0x0</Data> 

    <Data Name="BugcheckParameter3">0x0</Data> 

    <Data Name="BugcheckParameter4">0x0</Data> 

    <Data Name="SleepInProgress">false</Data> 

    <Data Name="PowerButtonTimestamp">0</Data> 

   </EventData>


   </Event>
I'm going to try and get a small dump file to see if anyone can help me figure out what's causing this...

Will also run a memtest tonight, reinstall my graphics drivers.

If it's possible that my sound drivers are causing this, then I'll reinstall those too if I can...
My System SpecsSystem Spec
.

25 Jun 2014   #4
gregrocker

 

Is the Power Supply adequate? Power Supply Calculator

If in doubt (after trying everything else) you can swap in another PSU long enough to see if it resolves it.
My System SpecsSystem Spec
26 Jun 2014   #5
Akimbo

Win 7 64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Is the Power Supply adequate? Power Supply Calculator

If in doubt (after trying everything else) you can swap in another PSU long enough to see if it resolves it.
So my RAM passed 8 times on the memtest without error.

I'm a little concerned about my PSU. It isn't using close to it's max wattage (calculator showed around 468w) even if I added 100w from somewhere my PSU is a 650w. It's mostly the fact that it's the first single 12v rail PSU I've owned. However, I can play games for hours on end without any issue most of the time...

Looking at my event viewer again, I have a lot of errors this morning.

NvStreamScv (Nvidea streaming service for "shield") This is part of the GeForce Experience, so I've uninstalled the whole lot.

and

Errors for Citrix, which I think I'll start shutting down at every startup.
My System SpecsSystem Spec
26 Jun 2014   #6
gregrocker

 

Never allow display bloatware unless there are specfiic settings you use that you can't get in windows.

What do you use Citrix for exactly and why?

It explains in Troubleshooting Steps for Windows 7
how to resolve repeat errors.
My System SpecsSystem Spec
26 Jun 2014   #7
Akimbo

Win 7 64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Never allow display bloatware unless there are specfiic settings you use that you can't get in windows.

What do you use Citrix for exactly and why?

It explains in Troubleshooting Steps for Windows 7
how to resolve repeat errors.
I use Citrix for work. It's because of the trouble shooting guide that I went and read up about that bloatware. Honestly hadn't even realised it was installed

I've had no freezes today, but if I get another I'll update this thread with the mini-dump...

Thanks for the help so far.
My System SpecsSystem Spec
Reply

 Random, irregular Freezes, not BSOD. No error messages.




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