Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: User account changed into a guest account, how can I change it back

23 Jun 2014   #1
JTerek88

Windows 8.1 64bit
 
 
User account changed into a guest account, how can I change it back

So this is probably the strangest problem I have ever encountered with Windows 7. About two or three months ago, I noticed that my user account had suddenly changed into a guest account. I get prompted for an administrator password when trying to do any tasks that require administrator privilege. It is not a huge hassle, as I know the administrator account password.

Here is where it becomes very strange. When I turn my computer on, it automatically logs me into my user account (the guest account). When I got into the user accounts section of the control panel and try to manage user accounts, it shows exactly zero user accounts on my computer. Also, when I try to change my user account (the guest account) to an administrator account, precisely nothing happens.

It gets evens stranger. When I log out of Windows, the only user account I can pick from, to log back into Windows, is the generic "Administrator" account. My user account is nowhere to be found. When I go to the control panel and try to manage accounts, only the administrator account is listed. There is an option turn on a generic guest account, but nothing related to my original user account is shown. Again, this is in contrast to when I am logged into my user account (the guest account), and see exactly zero user accounts listed on the manage accounts screen.

I feel that I am pretty good at avoiding bad websites, and I do have an antivirus program installed (not that that will prevent my computer from being infected, but I have used it to do full system scans and I have found nothing on my computer every time). Additionally, I have Windows updates set to be automatically installed, so all of the updates have been installed on my version of Windows 7. I tried asking Microsoft support directly; all I got was that no user accounts showing up under the manage user accounts tab is a pretty bad sign, and that in order to fully diagnose the problem, I would need to sign up for the "Assure Plan" (or whatever it was called), which cost $149.00 for one year. Forget that option (for now).

Does anyone know how to resolve this issue? How can I switch my original user account from a guest account, and then how could I make it an administrator account once I have retrieved it (so-to-speak) from being a phantom guest account? I mean, I know the administrator password and all, and so I have been able to essentially use my computer as if nothing is wrong. But this whole issue seems very very strange and so I want to see what you guys have to say about it. I hope these are not the signs of a more serious (and potentially major) issue. Thanks in advance for anyone's help with this.


My System SpecsSystem Spec
.
24 Jun 2014   #2
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi and welcome to the Forum
When you refer to the generic Administrator Account do you mean the Account that is hidden in Windows 7? If so did you activate it using this:
Built-in Administrator Account - Enable or Disable If you did the above then this is strange as forgetting the "Hidden admin account you must have at least one ordinary Admin account in Windows 7. You can't operate the system without one!!
My System SpecsSystem Spec
24 Jun 2014   #3
JTerek88

Windows 8.1 64bit
 
 

Thank you for your reply mitchell65. Fortunately, I stumbled onto the solution this morning and I forgot to post it on this thread. So when I tried running netplwiz, it listed the user accounts and what user groups they were in. The generic admin account was in homeusers, administrators, and guestusers groups. The standard guest account was in guestusers. Somehow my user account was only listed in the homeusers groups. So that explains why once I logged out of my account, it was nowhere to be found. From the netplwiz application, I was able to add my user account to the administrators user group and so now my user account is once again an admin account.

I still have no idea how this could have happened; to be honest, I am not very familiar with how the user groups even work, or what they are there for. If anyone has any insight into this, I'd greatly appreciate it.

In any event, I really greatly appreciate your response, mitchell65, but in the end I think I have fixed the issue that I had. Thanks for taking the time to read my long post and actually reply though!
My System SpecsSystem Spec
.

Reply

 User account changed into a guest account, how can I change it back




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
why is my guest account the only admin user?
I have six user accounts on my PC, i have a big family, but one of them can't login because "The Group Policy Client service failed to logon. Access denied" error message pops up and we are sure the password is correct. Also the guest account does not have a password it just logs in and takes a...
General Discussion
deleted the guest account in registry, how do i get it back?
how do i get the guest account back? i followed some youtube video unknowingly and deleted the registry key for it. is there a way to get it back or do i have to export the registry hive on someone else's computer and put it this computer
General Discussion
Guest User Default Account
Hey peps, Really need your help on this one! I have no guest accounts on my computer but when I go to log on as me using my credentials (as an administrator) it logs into a 'Guest User Default Account' and I cannot access my main administrators account. I have a different default wallpaper...
General Discussion
made guest account adminstrator cant change my account to adminstrator
hi, i accidentaly made my guest account adminstrator and also changed the name of the guest account and i cant change it to starndard user and change name,i cant even make my own account adminstrator dont know what to do please help
General Discussion
Can't get Guest Account turned back on after crash
After a minor crash of my Windows 7 HP TouchSmart 610 recently I found that my Guest Account on the start page was no longer there. I tried to turn it back my going here and then going here and clicking Turn On. It didn't work. No Guest Account and it always says "turned off." I tried...
BSOD Help and Support
Guest Account - Change Name
How to Rename "Guest" Account in Vista, Windows 7, and Windows 8 This will show you how to rename the default "Guest" account name to a name you like instead to be displayed in the log on screen and Start menu in Vista, Windows 7, and Windows 8. You can have better security by not using...
Tutorials


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:02.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App