Need Help with laptop overheating


  1. Posts : 2
    Windows 7 Home Premium x64 bit SP1
       #1

    Need Help with laptop overheating


    been having problems with this laptop overheating and shutting down on me.....I have laptop elevated where it's not flat on the table surface.....once it shuts down I can immediately restart with no problem.....I do get a screen message that it has shutdown for overheating but it's ok now.....What I had up on my screen is still there and I haven't lost anything.......

    I have run AVG.......SuperAntiSpyware.....and Malwarebytes Anti-Malware to make sure system is clean....no virus on system but did have a few spyware/malware that i got rid off along with cookies.........

    Is it a fan problem? Do they need to be replaced?.......Is it a program causing the problem? How do I find out?
      My Computer


  2. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #2

    Hello Juliebayougal . Welcome to the SevenForums > . There can be several causes of over heating. I will start you out and then experts can take over.
    First , please go to this free site and download , unzip, extract all, run as admin, then use File, save file , : Open Hardware Monitor - Core temp, fan speed and voltages in a free software gadget
    Then upload the text file by using this tutorial : Screenshots and Files - Upload and Post in Seven Forums
    Post back that and we will go from there, as we need to find the cause of the overheating .
    Thank you for using SevenForums
      My Computer


  3. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #3

    Always the first thing to try:

      My Computer


  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #4

    In addition to blowing the vents as shown, blow out any other ports or connections, such as USB or Video.
      My Computer


  5. Posts : 2
    Windows 7 Home Premium x64 bit SP1
    Thread Starter
       #5

    ok.......here's the report from the Open Hardware Monitor program.........

    will be going to buy a can of air for the vents tomorrow after the rain stops.....

    New screen came up this afternoon after a shutdown.......was told system bios put laptop in hibernation......but laptop booted up fine.......
    Need Help with laptop overheating Attached Files
      My Computer


  6. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #6

    Julie can you hear any fan running when the laptop is on?

    Download http://www.hwinfo.com/download.php for your bit version. Run it in Sensors only and post a snip as shown, your may look a bit different or have different values, etc..

    Need Help with laptop overheating-hwinfo.png
      My Computer


  7. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #7

    After cleaning the vents, you might want to investigate HP Coolsense.
    edit: and after you follow Britton30's request for more information.

    I have a DV6 laptop and it ran hot from the day I got it. I thought Coolsense was supposed to help, and when there was an update available I applied it. For what ever reason, that update failed, so I re-installed the original version. I normally remove the OEM bloat ware but left the few (3dguard, Coolsense, Biosensor) that seemed reasonable to leave.

    I eventually removed all of the HP software (including the 3dgaurd and biosensor HW drivers) and the machine ran cooler, about 10 degrees Celsius.

    I've reinstalled a few times and only took off Coolsense - the machine ran cooler afterwards. That eliminated the other two drivers.

    Please follow this tutorial to provide the current operating environment of your machine.
    This will give members an idea of what might be eliminated to help cut down on the heat generated. I'd also like to see the BIOS version, because only HP can make any meaningful changes to the BIOS - we can't change fan speed or any other fine tune settings there.
    edit: found the BIOS information in the report you posted.
    Please supply the model of your DV7? There are a few on the HP site - I don't want to give you information on a wrong model.

    Speccy - Publish Snapshot of your System Specs

    Thanks
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:33.
Find Us