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Windows 7: FREEZING Issue - Possible Driver Failure?

29 Jun 2014   #11
Ghudda

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HLPTech View Post
Okay so i think it could possibly be your display driver.

Code:
Event[6308]:
  Log Name: System
  Source: Display
  Date: 2014-06-29T15:22:55.000
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Germs-PC
  Description: 
Display driver igfx stopped responding and has successfully recovered.
Run this and see what it says.

Intel® Driver Update Utility
Already done. I ran the Driver Utility last night and there was an update available. I updated the Graphics Driver and the issue still persists. There doesnt seem to be any other driver updates available for my Intel Graphics or Chipset.


My System SpecsSystem Spec
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29 Jun 2014   #12
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay i think i have found it:

Quote:
Card name: AMD Radeon HD 6900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6718)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6718&SUBSYS_31301682&REV_00
Display Memory: 4095 MB
Dedicated Memory: 2035 MB
Shared Memory: 2060 MB
Current Mode: 1920 x 1080 (32 bit) (30Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: RX-V375
Monitor Id: YMH3182
Native Mode: 1920 x 1080(i) (60.053Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1280 (English)
Driver Version: 14.100.0.0
DDI Version: 11
Driver Model: WDDM 1.1
The latest driver is 14.4 and the link is here:

Desktop
My System SpecsSystem Spec
29 Jun 2014   #13
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Also i encountered that your bios is out of date.

Im off to bed, let me know how it goes i will check back 1st thing in the morning, when im eating my burnt toast!
My System SpecsSystem Spec
.

29 Jun 2014   #14
Ghudda

Windows 7 Ultimate x64
 
 

I uninstalled my existing drivers, then encountered rapid BSOD's from verifier because I removed the driver so I had to go safe mode > disable verifier > reboot > install 14.4 drivers and they installed successfully, though I think the 14.100 is mis leading. My DXDIAG still says 14.100 as well as in Device Manager for my GPU, but in the Catalyst Control Center, the version is 14.4 so I think i'm alright. I do think the 14.4 is the CCC version, not the Driver version for the GPU?

I'll keep testing the computer to see for re occurrences, thank you for your help and anyone feel free to chime in with ideas.

EDIT: I also added those BSOD errors from Verifier in case it some how contains useful information but I imagine it's just stating that my GPU drivers are no where to be found.
My System SpecsSystem Spec
29 Jun 2014   #15
HarriePateman

Windows 7 Ultimate 64-bit
 
 

I hope it works out for you, and i forgot to say it earlier but welcome to sevenforums.
My System SpecsSystem Spec
29 Jun 2014   #16
Ghudda

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HLPTech View Post
I hope it works out for you, and i forgot to say it earlier but welcome to sevenforums.
I hope it works as well! And thank you, please keep up the good work, buddy!
My System SpecsSystem Spec
29 Jun 2014   #17
HarriePateman

Windows 7 Ultimate 64-bit
 
 

No worries mate, thats what im here for.
My System SpecsSystem Spec
29 Jun 2014   #18
Ghudda

Windows 7 Ultimate x64
 
 

Issue still persists. Was browsing forums and upon clicking to open a new tab, it occurred. I was listening to Radio Head and the audio doesn't seem to loop but more so just go into an absolute slow crawl giving it a very glitchy appearance.
My System SpecsSystem Spec
29 Jun 2014   #19
HarriePateman

Windows 7 Ultimate 64-bit
 
 

wow.

Okay have you installed the latest codex, tried a different browser.

I cant think of anything else other then that.
My System SpecsSystem Spec
29 Jun 2014   #20
HarriePateman

Windows 7 Ultimate 64-bit
 
 

I mean it could even be down to something silly like a slow internet connection.
My System SpecsSystem Spec
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 FREEZING Issue - Possible Driver Failure?




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