Window 7: Computer Screen Freeze Randomly


  1. stevenlim
    Posts : 1
    Window 7 Professional x64bit
       New #1

    Window 7: Computer Screen Freeze Randomly


    Dear all,
    I'm having issues with my desktop, the screen freeze randomly and have to force to hit the restart button. After the pc has restarted, my desktop screen went black for 1 minute+ before all the icons and toolbar loaded. It freeze sometimes while I'm playing games,and even when I just switch on my desktop and few minutes later it freeze. Any solutions on screen freeze problem?

    p/s: I have attached the Event Viewer administrative logs in case you need it.
    Much appreciated.
    Thanks.
    Steven
    Window 7: Computer Screen Freeze Randomly Attached Files
      My Computer
    Quote Quote

  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome Steven mate boot into safe mode (power on and tap F8) and run these

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary
    This could be malware too but run those first before we go any further.
      My Computer
    Quote Quote

  4. gregrocker
    Posts : 50,642
       New #3

    In addition work through the Troubleshooting Steps for Windows 7 reporting back results as you go.
      My Computer
    Quote Quote

 

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