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Windows 7: Infinite reboot loop after a BSoD and attempted windows updates

15 Jul 2014   #11
Vuxy

 

Is your computer under warranty if I may ask?


My System SpecsSystem Spec
.
15 Jul 2014   #12
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Sk8kidamh View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
windows repair disk->recovery options. Select your win7 install. Select "system restore". Go back in time prior to problems began. Successfully? If not... what error message?
"No restore points have been created on your system"

I swear I've seen and even used system restore points before, so I have no idea what happened here.
Did you have the same error message PRIOR TO restoring the registry?
My System SpecsSystem Spec
15 Jul 2014   #13
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Sk8kidamh View Post
Quote   Quote: Originally Posted by VinnyBuxton View Post
Can you try opening Command Prompt again and type the following:
dism.exe /image:C:\ /cleanup-image /revertpendingactions
I have done this before, but I'll try it again.

After attempting the computer continued its looping with no noticeable changes.
Is the command working without errors?
Code:
DIR  C:\
This is really the win7 disk (drive letters may differ in recovery environment)?
My System SpecsSystem Spec
.

15 Jul 2014   #14
Sk8kidamh

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by Sk8kidamh View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
windows repair disk->recovery options. Select your win7 install. Select "system restore". Go back in time prior to problems began. Successfully? If not... what error message?
"No restore points have been created on your system"

I swear I've seen and even used system restore points before, so I have no idea what happened here.
Did you have the same error message PRIOR TO restoring the registry?
Yes. Using a restore point was the absolute first thing I tried. I figured I had just screwed up installing something and jumping back before that would be an easy fix.
My System SpecsSystem Spec
15 Jul 2014   #15
Sk8kidamh

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by Sk8kidamh View Post
Quote   Quote: Originally Posted by VinnyBuxton View Post
Can you try opening Command Prompt again and type the following:
dism.exe /image:C:\ /cleanup-image /revertpendingactions
I have done this before, but I'll try it again.

After attempting the computer continued its looping with no noticeable changes.
Is the command working without errors?
Code:
DIR  C:\
This is really the win7 disk (drive letters may differ in recovery environment)?
What do you mean "without errors"? Everything I've run on the command prompt has worked fine. My windows install is on the D: drive, though I'm not certain why that is.
My System SpecsSystem Spec
15 Jul 2014   #16
Sk8kidamh

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by VinnyBuxton View Post
Is your computer under warranty if I may ask?
It might be. Why?
My System SpecsSystem Spec
15 Jul 2014   #17
Vuxy

 

If it is, your computer manufacture should be able to offer you supportif it comes to it.
My System SpecsSystem Spec
15 Jul 2014   #18
Sk8kidamh

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by VinnyBuxton View Post
If it is, your computer manufacture should be able to offer you supportif it comes to it.
I mean, I can reinstall windows if it comes to that, but when I asked them for software help awhile ago they were completely useless.
My System SpecsSystem Spec
15 Jul 2014   #19
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

C or D or E .. it's just a drive letter pointing to a volume on disk. Mapping of the drive letter is done in the registry.
But in windows recovery environment .... the windows recovery environment registry has been loaded ... not the win7 registry. Drive letters are different now!! I bet you have another partition that is marked ACTIVE, so the boot volume with the bootmgr and bootmenu. That's called C now. D is the volume with the WIN7 stuff. So do:

Code:
dism.exe /image:D:\ /cleanup-image /revertpendingactions
To check the system files:
Code:
SFC /scannow /offbootdir=d:\ /offwindir=d:\windows
My System SpecsSystem Spec
15 Jul 2014   #20
Sk8kidamh

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
C or D or E .. it's just a drive letter pointing to a volume on disk. Mapping of the drive letter is done in the registry.
Bu tin windows recovery environment .... th windows recovery environment resgirty has been loaded ... not the win7 registry. Drive letters are different now!! I bet you have another partition that is marked ACTIVE, so the boot volume with the bootmgr and bootmenu. That's called C now. D is the volume with the WIN7 stuff. So do:

Code:
dism.exe /image:D:\ /cleanup-image /revertpendingactions
To check the system files:
Code:
SFC /scannow /offbootdir=d:\ /offwindir=d:\windows
I just did the first one a minute ago with no effect.

The second returns the error "there is a system repair pending which requires reboot to complete. Restart windows and run sfc again". Rebooting does not make this error go away.
My System SpecsSystem Spec
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 Infinite reboot loop after a BSoD and attempted windows updates




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