ptop won't boot to windows anymore

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  1. Posts : 23
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    laptop windows 7 Professional 64 bit won't boot to windows anymore


    Hello everyone. Hoping someone can tell me how I can fix this boot issue and get my windows 7 working again without deleting my programs, files, data etc (Basically without restoring my pc from scratch)


    Everything was working fine until i started installing "sonos" wireless software for controlling audio, After that i restarted my laptop and started getting this black boot error message as shown below

    Status: 0xc000000f

    Things I have already tried but no luck

    1) I tried pressing f8 and clicked on restore to last working settings option and that didnt work

    2) Starting windows in safe mode but took me back to this same error message
    3) placed my windows 7 installation disc and clicked on Repair Windows. I did the startup repair and when it completed what was weird now.. it got passed the boot error message and saw microsft text loading but then went to blue screen of death, then once restarted my computer again back to this "Windows Boot Manager" issue

    It will only go to BSOD (blue screen of death if i choose start windows normally) when laptop starts booting up. I


    What i noticed that looked a bit off is when i tried to do a repair windows using my windows 7 disc the partition said E: . Shouldn't it be on C Drive? cause i never saw an E Drive when using my computer. Windows was always installed on C Drive

    I attached some photos so you can see what i mean and something about system volume is corrupt when i clicked on Diagnosis and repair details from the startup repair menu since Startup repair said it could not fix this problem automatically

    I also did this command BCDEDIT at command prompt from my recovery options. and if you look where it says WIndows Boot Loader It also says partition Erive. Should i change that to C or no that's normal?


    Can this be fixed without having to reinstall windows and lose all my data?





















    I don't think my harddrive went bad or not working cause on System recovery options i clicked on add drivers and i can browse all the folders on E drive which when logged in on windows should be C Drive but everything seems to be there photo below



    Last edited by thrills; 20 Jul 2014 at 02:43.
      My Computer


  2. Posts : 562
    Windows 7 Ultimate x64
       #2

    Hi

    The symptoms, error message Status: 0xc000000f , BSOD 0xF4 etc are pointing to a possibly failing HDD. If there is any important data on the system,please immediately stop any repairing attempt - you may make the issue worse.


    What is the exact make and model of your laptop ?.
      My Computer


  3. Posts : 23
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Thanks for the response. Im using Laplink DIsk Image now to make clone disk of my harddrive onto an external USB WD Drive. Using that to backup all my data, drive incase this harddrive does go bad and wont be able to use it

    Laptop is MSI GT60 with windows 7 professional 64 bit installed
      My Computer


  4. Posts : 562
    Windows 7 Ultimate x64
       #4

    That is the right think to do in the first place. A hard drive by it's electro-mechanical nature can fail at any time. A regular backup will keep unnecessary data recovery expenses away.

    Once you finished the cloning, please follow the below steps.

    1. Download "Parted Magic" from Download Parted Magic - MajorGeeks


    2.Burn the disc and boot from it. At the first boot option screen, chose the default option "Default Settings ( Run from RAM )".




    3. Wait until desktop appears. Then open "Disk Health" ( GsmartControl) and choose your HDD for testing.






    4. Navigate to the "Performs Test" tab and select "Short Self Test" and press "Execute" button.




    5. If the test is a pass, select "Extended Self Test" and execute it. This will take some time to complete. After the test finishes, go to "Self Test Log" tab and choose "Save As" button and save the report.

    6. Navigate to the "Attributes" tab to list SMART log and choose "Save As" button to save the report as a text file.


    7. Upload both "Self Test" log file and SMART log file with next reply. If you are using Ethernet based broadband,internet will work out of box on "Parted Magic". Open "Firefox" from desktop and log in to the "Sevenforum". Otherwise, just copy the files to a USB flash disk and then upload them using another PC.
      My Computer


  5. Posts : 23
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Thanks but before i try that i noticed some weird things.. should i still do what you asked?



    Couple of things i've tried
    I even tried this software to automatic repair windows 7

    EasyRe Professional For Windows 7
    https://neosmart.net/EasyRE/

    burned the iso and it booted up the cd, selected automatic repair and said completed but still now i just get the blue screen of death, no black screen

    2) I tried the commands
    bootrec /fixMBR
    bootrec /fixBoot
    bootrec /rebuildBCD

    only fixMBR says completed. the other 2 says element not found








    Before on windows 7 install disk on system recovery options it showed my operating system, but i guess after i did those commands fixmbr, now it no longer shows up



      My Computer


  6. Posts : 562
    Windows 7 Ultimate x64
       #6

    My assumption of HDD being bad is based on the symptoms you described. I could be wrong but when we repair computers, testing and verifying the health of hardware components is the first step to do. Yes, please proceed to the hard disk testing steps. If your HDD is fine, we can start looking for possible software issues.

    Btw, "EasyRE" seems to did something wrong.
      My Computer


  7. Posts : 23
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Hey anshad before i do the hard drive test you mentioned. I have a laptop it's a SSD (solid state drive). not a regular hard drive.

    Is it fine and safe to still do what you recommended on testing?
      My Computer


  8. Posts : 562
    Windows 7 Ultimate x64
       #8

    I have a laptop it's a SSD (solid state drive). not a regular hard drive.


    SMART self test is a mandatory feature as per ATA specification. Yes, all solid state drives supports self tests but hardware failure issues are less likely to detect when compared to a mechanical HDD. What is the make and model of your SSD ?.
      My Computer


  9. Posts : 23
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    crucial m4 SSD
      My Computer


  10. Posts : 23
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    512GB Crucial C400 Solid State Drive (Up to Sequential Read 415MB/s - Write 260MB/s SSD Serial-ATA III) (SKU - X5R408

    exactly what i have
      My Computer


 
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