pc randomly going to log in screen

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  1. Posts : 126
    Windows 7 Home Premium 64bit
    Thread Starter
       #21

    mine did not have safe file results so i just screen caped all of the results
    andrew129260 said:
    1.) Download herdprotect: (choose the portable version)

    Download herdProtect - Free Anti-Malware Platform

    2.) Run the scan.

    3.) When the scan finishes, save the results per the screenshot below. Then upload the log here.

    DO NOT REMOVE ANYTHING YET. I will advise if anything needs removed when I receive the log.

    Attached Images
    Attached Thumbnails Attached Thumbnails pc randomly going to log in screen-captdure.png   pc randomly going to log in screen-cadpture.png   pc randomly going to log in screen-chhapture.png  
      My Computer


  2. Posts : 4,566
    Windows 10 Pro
       #22

    Remove the two items under adware and pups.

    Have you ever used the cain and able password recovery program? If not, remove abel.dll

    Run a new scan and please post the log like asked.

    _________________________________________________________________________________________


    I would like you to scan with Hitman Pro.

    1.) Download hitman pro here for your windows version and install it.

    2.) Open hitman pro. Click next.



    Read and Accept the license agreement, then checkmark the box and click next.



    Choose to only run a one time with this computer and click next



    The scan will start, wait until it completes, then click the save log button.



    Choose a place to save it for upload later



    Close out of hitman pro.

    Find the log file wherever you saved it and upload it using the paperclip

      My Computer


  3. Posts : 5,092
    Windows 7 32 bit
       #23

    Also it should be fairly easy to change this script to just cancel logoff

    Help with log off / OnMessage script - Support - AutoHotkey Community

    Perhaps you could ask the author to just intercept the logoff request and return false. Supposedly that's all that is needed to stop a log off. When you really want to log off, kill the script first.

    Edit: this is just as a means to try to read what's going on in the command prompt or see what is launching it. Keep going in tandem with the AV hunting.
      My Computer


  4. Posts : 4,566
    Windows 10 Pro
       #24

    Please follow all steps in post 22 and report with logs.

    Just an added note here:

    In order to stop the shutdown, open this I have attached (save to your desktop) as soon as you see it start happening. This will abort the shutdown no matter how it was initiated.
    pc randomly going to log in screen Attached Files
      My Computer


  5. Posts : 126
    Windows 7 Home Premium 64bit
    Thread Starter
       #25

    done


    andrew129260 said:
    Remove the two items under adware and pups.

    Have you ever used the cain and able password recovery program? If not, remove abel.dll

    Run a new scan and please post the log like asked.

    _________________________________________________________________________________________


    I would like you to scan with Hitman Pro.

    1.) Download hitman pro here for your windows version and install it.

    2.) Open hitman pro. Click next.



    Read and Accept the license agreement, then checkmark the box and click next.



    Choose to only run a one time with this computer and click next



    The scan will start, wait until it completes, then click the save log button.



    Choose a place to save it for upload later



    Close out of hitman pro.

    Find the log file wherever you saved it and upload it using the paperclip

    pc randomly going to log in screen Attached Files
      My Computer


  6. Posts : 4,566
    Windows 10 Pro
       #26

    Ok, delete what was found from hitman pro.

    Download DDS:

    DDS.com

    Save the file to your pc. Then open the dds icon to run the tool.
    When done, DDS will open two (2) logs:
    DDS.txt
    Attach.txt

    Save both reports to your desktop.
    Include the contents of both logs in your next post by using the paperclip





    ________________________________________________________________________________________

    Download this bat file attachment. This will gather all your scheduled tasks which will allow me to see if one of them is causing the random going to log in screen.

    It will create a file called my scheduled tasks and saves it to the root of your documents folder. Attach the document here.
    pc randomly going to log in screen Attached Files
      My Computer


  7. Posts : 126
    Windows 7 Home Premium 64bit
    Thread Starter
       #27

    done although i am not sure what u mean about the myscheduledtasks saving to my documents as i ran it (on my desktop )and it created that .cvs file but i can not see any thing in the root directory of my documents also i changed the.cvs to a .txt so i can upload it
    andrew129260 said:
    Ok, delete what was found from hitman pro.

    Download DDS:

    DDS.com

    Save the file to your pc. Then open the dds icon to run the tool.
    When done, DDS will open two (2) logs:
    DDS.txt
    Attach.txt

    Save both reports to your desktop.
    Include the contents of both logs in your next post by using the paperclip





    ________________________________________________________________________________________

    Download this bat file attachment. This will gather all your scheduled tasks which will allow me to see if one of them is causing the random going to log in screen.

    It will create a file called my scheduled tasks and saves it to the root of your documents folder. Attach the document here.
    pc randomly going to log in screen Attached Files
      My Computer


  8. Posts : 4,566
    Windows 10 Pro
       #28

    Give me a bit to look through the logs.

    While you wait, I want to know exactly what is happening.

    1.) Is this your computer? Are there any parental controls applied to your account?

    2.) What are your power settings and screensaver set to?

    3.) I would also like you to disable all your startup programs except avg using this guide below and see if the issue continues:

    Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  9. Posts : 126
    Windows 7 Home Premium 64bit
    Thread Starter
       #29

    yes it is my pc and there are no parental controlles on my acc my screen saver is set to none then wait 9999 then on resume diplay log in screen unticked also it is set to high performance hear are some screen shots on my settings and to adress step 3 i have all ready try ed this it whont stop all of my services anways some just keep running idk why?
    andrew129260 said:
    Give me a bit to look through the logs.

    While you wait, I want to know exactly what is happening.

    1.) Is this your computer? Are there any parental controls applied to your account?

    2.) What are your power settings and screensaver set to?

    3.) I would also like you to disable all your startup programs except avg using this guide below and see if the issue continues:

    Troubleshoot Application Conflicts by Performing a Clean Startup
    Attached Thumbnails Attached Thumbnails pc randomly going to log in screen-captnnure.png   pc randomly going to log in screen-caphhture.png   pc randomly going to log in screen-captubbbbre.png   pc randomly going to log in screen-capppppppture.png   pc randomly going to log in screen-cnnapture.png  

      My Computer


  10. Posts : 4,566
    Windows 10 Pro
       #30

    This is quite puzzling. I see nothing that would cause this behavior.

    When did this start happening? Was it after you installed a update for a program or any new software/hardware?

    Is it always random when this happens?

    Could you take a video showing it happening?
      My Computer


 
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