I have an acer 5742 lap top...I can't get past the click on user ...It says it needs a password but I never set up one...I use to click the picture and it would go straight to the welcome screen and then windows...Now it wants a password...I don't have one....I tried reformatting....the disk wouldn't load up....tried going into safe mode and it just won't...just gives me no screen and just sits there...How can I get back into my laptop?
You see the win7 startup animation and the logon screen? "Safe mode" doesn't work at all... no error message?? I expected "safe mode" would alos ask for a password.
Don't do a reinstall.... at least not yet, otherwise you will lose all stuff!
Can you do Advanced Boot Options and select "repair your computer"? If so then you can do System Restore (option two) to revert back in time when all was fine.I have an acer 5742 lap top...I can't get past the click on user ...It says it needs a password but I never set up one...I use to click the picture and it would go straight to the welcome screen and then windows...Now it wants a password...I don't have one....I tried reformatting....the disk wouldn't load up....tried going into safe mode and it just won't...just gives me no screen and just sits there...How can I get back into my laptop?
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