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Windows 7: Laptop only boots in safe mode - sfc can't repair all files

22 Jul 2014   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Create a new user ... "test" for example. Logon as "test". Same problem?
You can remove user "test" later.


My System SpecsSystem Spec
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22 Jul 2014   #12
kufloyd

win7 home premium
 
 

I created a new user account and while logging into that account, I get an error: unregmp2.exe: unable to start appication. Error 0xc000007b. Click Ok to close the application. I clicked ok, it happened again, I clicked ok and logged into the test account but get the same problem - it also reboots.
My System SpecsSystem Spec
22 Jul 2014   #13
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by kufloyd View Post
I created a new user account and while logging into that account, I get an error: unregmp2.exe: unable to start appication. Error 0xc000007b. Click Ok to close the application. I clicked ok, it happened again, I clicked ok and logged into the test account but get the same problem - it also reboots.
How come you get this error message all of a sudden?
Sorry... but that unregmp2.exe error is the only error you get on user "test"?
Both accounts act the same?
My System SpecsSystem Spec
.

22 Jul 2014   #14
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

unregmp2 is something of windows media player. I think after user "test" logs on the windows media player gets initialised.... which failed.
My System SpecsSystem Spec
22 Jul 2014   #15
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did you do #7 already? What BSOD do you get?
Did you try "clean startup"?
My System SpecsSystem Spec
22 Jul 2014   #16
kufloyd

win7 home premium
 
 

I only get the unregmp2 error with the test login...not with the regular login. I should've been more clear but with the test login, I get the unregmp2 error + reboot as soon as I login; with the regular login, I get the reboot after logging in.
My System SpecsSystem Spec
22 Jul 2014   #17
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
22 Jul 2014   #18
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by kufloyd View Post
I'm a little confused by this:
You can only do a repair install from within Windows 7.
You cannot do a repair install at boot or in Safe Mode.

I'm unable to boot into Win 7 and can only boot into safe mode. SFC found 3 corrupted files that it can't repair. In that case, how do I do the repair install? Thanks.
You use your Windows Installation Disk or your System Repair Disk to boot with. This explains the procedure
Startup Repair
My System SpecsSystem Spec
22 Jul 2014   #19
kufloyd

win7 home premium
 
 

Step 7 - disable auto restart doesn't work...it still restarts and doesn't give a BSOD.

I did the clean restart step 1. It looks like I can login normally now. The problem is that as soon as I either press any key (on the laptop's keyboard, not an external one) or move my finger over the trackpad mouse, it reboots - so any interrupt of any sort is causing it to reboot. I can try to do step 2 - isolate a specific program - but not sure which direction to go. It seems like selective startup is sort-of preventing the problem but only until I move the mouse/press a key. Thoughts?
My System SpecsSystem Spec
22 Jul 2014   #20
kufloyd

win7 home premium
 
 

Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by kufloyd View Post
I'm a little confused by this:
You can only do a repair install from within Windows 7.
You cannot do a repair install at boot or in Safe Mode.

I'm unable to boot into Win 7 and can only boot into safe mode. SFC found 3 corrupted files that it can't repair. In that case, how do I do the repair install? Thanks.
You use your Windows Installation Disk or your System Repair Disk to boot with. This explains the procedure
Startup Repair
Thanks for your reply. I don't have the original installation disk (misplaced it) but I used Lenovo's startup repair tool and it didn't fix the problem.
My System SpecsSystem Spec
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 Laptop only boots in safe mode - sfc can't repair all files




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