Laptop only boots in safe mode - sfc can't repair all files

Kaktussoft · 22 Jul 2014

Create a new user ... "test" for example. Logon as "test". Same problem?
You can remove user "test" later.

kufloyd · 22 Jul 2014

I created a new user account and while logging into that account, I get an error: unregmp2.exe: unable to start appication. Error 0xc000007b. Click Ok to close the application. I clicked ok, it happened again, I clicked ok and logged into the test account but get the same problem - it also reboots.

Kaktussoft · 22 Jul 2014

kufloyd said:

I created a new user account and while logging into that account, I get an error: unregmp2.exe: unable to start appication. Error 0xc000007b. Click Ok to close the application. I clicked ok, it happened again, I clicked ok and logged into the test account but get the same problem - it also reboots.

How come you get this error message all of a sudden?
Sorry... but that unregmp2.exe error is the only error you get on user "test"?
Both accounts act the same?

Kaktussoft · 22 Jul 2014

unregmp2 is something of windows media player. I think after user "test" logs on the windows media player gets initialised.... which failed.

Kaktussoft · 22 Jul 2014

Did you do #7 already? What BSOD do you get?
Did you try "clean startup"?

kufloyd · 22 Jul 2014

I only get the unregmp2 error with the test login...not with the regular login. I should've been more clear but with the test login, I get the unregmp2 error + reboot as soon as I login; with the regular login, I get the reboot after logging in.

Kaktussoft · 22 Jul 2014

I need "clean restart" results! Troubleshoot Application Conflicts by Performing a Clean Startup

bigmck · 22 Jul 2014

kufloyd said:

I'm a little confused by this:
You can only do a repair install from within Windows 7.
You cannot do a repair install at boot or in Safe Mode.

I'm unable to boot into Win 7 and can only boot into safe mode. SFC found 3 corrupted files that it can't repair. In that case, how do I do the repair install? Thanks.

You use your Windows Installation Disk or your System Repair Disk to boot with. This explains the procedure
Startup Repair

kufloyd · 22 Jul 2014

Step 7 - disable auto restart doesn't work...it still restarts and doesn't give a BSOD.

I did the clean restart step 1. It looks like I can login normally now. The problem is that as soon as I either press any key (on the laptop's keyboard, not an external one) or move my finger over the trackpad mouse, it reboots - so any interrupt of any sort is causing it to reboot. I can try to do step 2 - isolate a specific program - but not sure which direction to go. It seems like selective startup is sort-of preventing the problem but only until I move the mouse/press a key. Thoughts?

kufloyd · 22 Jul 2014

bigmck said:

kufloyd said:

I'm a little confused by this:
You can only do a repair install from within Windows 7.
You cannot do a repair install at boot or in Safe Mode.

I'm unable to boot into Win 7 and can only boot into safe mode. SFC found 3 corrupted files that it can't repair. In that case, how do I do the repair install? Thanks.

You use your Windows Installation Disk or your System Repair Disk to boot with. This explains the procedure
Startup Repair

Thanks for your reply. I don't have the original installation disk (misplaced it) but I used Lenovo's startup repair tool and it didn't fix the problem.