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Windows 7: Inexplicable (to me, at least) sleep problem

03 Aug 2014   #51
Not Myself

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Uninstall Perfect Disk to see the difference. Win7 built-in defragger works fine, and if you want a boot-time defrag to get at System Files then you only need on-demand Puran free Defrag .

The tools and methods which work best to assure you that you will get and keep a perfect install for as long as you stick with them are compiled in Clean Reinstall - Factory OEM Windows 7 and are based on tens of thousands of installs we've directly helped with here since beta.
Rather than remove a program that, until a few weeks ago, worked perfectly, and which really seems to me to have become corrupted, I shall simply wait to hear back from Raxco on how to fix my copy of PerfectDisk.


My System SpecsSystem Spec
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03 Aug 2014   #52
gregrocker

 

Even if you paid for the program you can always reinstall it This often will
ReSolve corruption.
My System SpecsSystem Spec
03 Aug 2014   #53
Not Myself

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Even if you paid for the program you can always reinstall it This often will
ReSolve corruption.
I am well aware of that; in fact, I have the verification email of my purchase of version 13.x, which specifically states that my download link is valid until 23 January 2015, one year after the purchase.

I expect to hear from Raxco tomorrow, and I prefer to wait to see what they have to say, which might just be to reinstall.
My System SpecsSystem Spec
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03 Aug 2014   #54
Not Myself

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

When Lew Wallace, he of Ben Hur, was Territorial Governor of New Mexico, he coined the aphorism that things that apply elsewhere do not necessarily apply in New Mexico, which is all too true.

I just woke my computer, whereupon the laser printer produced a document that my wife had sent from her computer. The system, and the two printers, are on WiFi, but the printer drivers are on my machine, which is why her print job did not run until I woke my computer.

Where does Lew Wallace enter into this? I ran powercfg -requests, and found no request from the other computer! Either that fixed itself, or one of my many attempts to block srvnet finally took effect. The first possibility is certainly a "Lew Wallaceism."

Either way, if this holds, then I'm down to only one sleep problem.
My System SpecsSystem Spec
07 Aug 2014   #55
Not Myself

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quick Update:

1. PerfectDisk is sending two requests when it runs its daily scheduled defrag, and only releasing one of them. As these requests have a "don't sleep" component, to keep the computer awake while the defrag is running, that explains why the computer has not been sleeping.

I can kill the remaining process by ending the PDEngine.exe process, but then I have to re-enable PD so that it will run the next scan. I just got a message from the Raxco support agent who is handling the case, stating that she will look into it; that was after I sent her a screen shot yesterday showing the two requests and the the single one.

2. HomeGroup: The problem with HomeGroup keeping a computer awake under Windows 7, based on some further searching I've done with different Google entries, appears to be endemic and not really solvable. I did find one thread that included Registry changes, but as I have no idea who posted, nor have I seen it anywhere else, I'm not going to risk making those changes.

Given the way that my wife and I use our computers, it is a nuisance, rather than a major problem. For example, a few evenings ago, she had awakened her computer, then, when it went to sleep, mine followed shortly thereafter. Had she not done so, mine would have gone to sleep perhaps a hour earlier.
My System SpecsSystem Spec
17 Aug 2014   #56
Not Myself

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

1. The PerfectDisk problem was finally isolated and fixed; it had to do with at least one setting undr Global Settings/Drive Options. As none of those settings have anything to do with how I use PD, nor with anything on my computer, I disabled all of them, and when PD ran its daily defragmentation session today, it sent only one `don't sleep' request, which was removed as soon as the session ended.

The problem had nothing to do with my Startup list, as PD does not even use that list; rather, it is governed by two Windows Services, one of which monitors any PD schedules, and if a schedule is found, calls the PDEngine, which is the defrag module. That, too, was something that I had to figure out: I checked the list, did not find PD, so started hunting for whatever it is that runs PD, found the services.

2. The HomeGroup sleep problem also seems to be fixed. Having found that my computer was not sending a request to my wife's computer (which may have stopped when I entered, in a few different formats the command I found on-line,) her's was sending one to mine. I entered the command on her computer a few days ago, which did not seem to work.

However, a while ago, with her computer awake, there was no request found on my computer using powercfg -requests. Curiously, there was a request later, when I ran powercfg again, but that request disappeared, and has not reappeared.

====
My thanks to all who tried to assist me. It was not easy to finally solve the problems, especially the critical one with PerfectDisk; as I wrote earlier, it was a matter of my learning how to find out what was causing the problem, then running powercfg -energy to find out that the PD request specifically was for a no-sleep condition. Raxco gave me some things to try, none of which solved the problem, but which led to my finally finding and changing the settings, at least one of which had to have been the cause.

Raxco's suggestions eliminated a few major variables, which enabled me to search for any other settings to change, and, thus, helped lead me to, at last, eliminating the second no-sleep command that PD was issuing. I don't believe that I had ever changed any of the settings that I deselected yesterday, but that I don't recall having so done does not mean that I definitely did not do so.

Si finis bonus est, totum bonum erit

If the end is good, everything will be good. (Or, as Shakespeare put it, "All's Well That Ends Well".)

Things seem to be well.
My System SpecsSystem Spec
17 Aug 2014   #57
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Your welcome, and thank you for keeping us updated, it sounds like you have everything finally sorted out.
My System SpecsSystem Spec
17 Aug 2014   #58
gregrocker

 

I like your persistence. I also do not let go of such a problem.

Do you recommend Perfect Disk, and may I ask for what exact purpose?

I once used it for its boot time scan but much prefer Puran on demand now for some years.

Many here contend Win7 scheduled defrag is perfectly sufficient and I've seen no issues with it but still prefer a boot defrag to get at System files and help with boot duration. But I don't think I'd want it scheduled or even frequent since Win7 shows amazing resilience without any need for heavy cleaning and defrag.
My System SpecsSystem Spec
18 Aug 2014   #59
Not Myself

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I like your persistence. I also do not let go of such a problem.

Do you recommend Perfect Disk, and may I ask for what exact purpose?

I once used it for its boot time scan but much prefer Puran on demand now for some years.

Many here contend Win7 scheduled defrag is perfectly sufficient and I've seen no issues with it but still prefer a boot defrag to get at System files and help with boot duration. But I don't think I'd want it scheduled or even frequent since Win7 shows amazing resilience without any need for heavy cleaning and defrag.
I am somewhat notorious for not letting go of problems, such as the time that I could not get a town council to change an ordinance regarding parking near fire hydrants. I decided not to attend one council meeting, at which time the chief town marshal told the council that, if they did not alter the ordinance that night, he would subpoena me to appear at the next such meeting; the ordinance was immediately amended.

Yes, I recommend PerfectDisk, although it may be that Windows 7 does not need any assistance in defragging. PD does not have to run on a schedule, you can simply open it and click on the run button. I've used PD for many years, and found it particularly useful with early versions of Windows, especially when I was doing a great deal of writing. In particular, I was creating a large and complex training manual in two versions, one for the instructor, one for the student. This required constant revisions, especially as this was the first manual on the subject, so I had nothing to use as references for what I was writing, and some of those revisions were large.

Due to past experience, I just set PD to run every day, which seems to take about ten minutes and does not interfere with what I"m doing, as I have PD set to low priority. Exactly why I happened to set the start time of scheduled scans for 1114 instead of 1115 is quite unknown; I was amused to see that recently, when I started opening PD to carry out the steps that Raxco recommended.

I noticed in my peregrinations through PD that it showed I'd not run a boot scan for 160 days, soI ran one Saturday, and it did not seem to do much, which might be an indication that such a thiing is not really needed with Windows 7, but that is just a supposition on my part.
My System SpecsSystem Spec
18 Aug 2014   #60
gregrocker

 

Do you have Win7 defrag set for weekly run as is often default in Scheduled Tasks?
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 Inexplicable (to me, at least) sleep problem




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