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Windows 7: Help - Explorer Window Closes ...

26 Jul 2014   #1
MourningStar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Help - Explorer Window Closes ...

... every time I clik on any folder's 'File' menu button. It also closes all explorer windows if more than one is open and these also happen if I r-clik anywhere inside an explorer window (All other buttons Edit View Tools Help are ok). This happens on all explorer folder windows that I navigate to. The attached image pop-up appears and all open explorer windows close when 'ok' is cliked. I have never seen it before and do not know what it means.




Attached Images
Help - Explorer Window Closes ...-error.png 
My System SpecsSystem Spec
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27 Jul 2014   #2
MilesAhead

Windows 7 32 bit
 
 

Guard pages for the stack are typically used to detect when more memory should be allocated for the stack. Usually temporary variables that only live during the run of a function are created on the stack.

Have you rebooted the machine since this error? If not I would reboot and see what happens.
Otherwise I would try is a restore point if you have one available.
My System SpecsSystem Spec
27 Jul 2014   #3
MourningStar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

^ Thank you for reply. Here is an update that I had planned to post prior to this reply, but I had to attend to some business and was unable to until now :

Update : I ran the system file checker scan utility (sfc /scannow) and when finished it said to re-start for effect. The problem has not returned as of this post. However, I also recall from past posts here that running this utility 'several times' is advised. I ran it two more times. Upon finish it did not request a re-start but both times it did report errors found that it could not fix and to view a 'CBS.log' file. Naturally, this file is all 'geek-speak' to me (and I should have left well enough alone). I post it as an attachment here for someone to trouble-shoot. Advice?
My System SpecsSystem Spec
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27 Jul 2014   #4
Ztruker

Windows 10 Pro X64
 
 

Run DISM /Online /Cleanup-Image /RestoreHealth from a Elevated Command Prompt then run sfc /scannow again.
My System SpecsSystem Spec
27 Jul 2014   #5
MourningStar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

^ thx Rich. I ran it and here are results :


C:\>DISM /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489

Error: 87
The restorehealth option is not recognized in this context.
For more information, refer to the help.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\>

Should I now proceed with sfc scan?
My System SpecsSystem Spec
27 Jul 2014   #6
MourningStar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

^
C:\Windows\Logs\DISM\dism.log :


Attached Files
File Type: log dism.log (174.8 KB, 2 views)
My System SpecsSystem Spec
28 Jul 2014   #7
Ztruker

Windows 10 Pro X64
 
 

My fault, I'm getting Windows 7 confused with Windows 8. DISM is for Windows 8, SURT is for Windows 7 and older.

See here: What is the System Update Readiness Tool? - Windows Help
My System SpecsSystem Spec
28 Jul 2014   #8
MourningStar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thx Rich. I visited the surt link you provided. It seems to me that it is some kind of windows update/service pack installation-related utility. Do you suspect that the sfc scan log file indicates problems of this nature? I have run error-free sfc scans before. Since then, I have not installed a service pack and the only update is the recent Silverlight and it installed without incident. In fact, I have never had an unsuccessful windows update install.
My System SpecsSystem Spec
28 Jul 2014   #9
Ztruker

Windows 10 Pro X64
 
 

My understanding is that like DISM, it repairs the Component Store which is used by SFC to replace missing or corrupted files. The Component Store is maintained by the OS and Windows Updates. When any of it gets corrupted, SFC can't use it's files to repair damage.

Worth a try, won't hurt anything.
My System SpecsSystem Spec
28 Jul 2014   #10
MourningStar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK - I did the SURT thing. This is a new and strange one to me. I'm sure I followed the steps correctly. I ran sfc afterwards. Unfixable errors indicated. Log is attached
My System SpecsSystem Spec
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