Error booting, Error 0xc000000e - Boot selection failed


  1. Posts : 5
    Windows 7 Home Basic 64 bit
       #1

    Error booting, Error 0xc000000e - Boot selection failed


    So I switch off my laptop at night, everything is normal, didn't install a new driver software as far as I remember.
    Next morning when I switch it on I get on to the Windows loading screen and then in the midst of the windows loading screen it hangs. I try to restart it after pressing the kill switch and this time it says
    1.Launch system repair
    2. Load windows normally


    When I select Option 2 the same cycle of hanging in Windows loading screen happens so I press option 1. I get

    Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

    1. Insert your Windows installation disc and restart your computer.
    2. Choose your language settings, and then click "Next."
    3. Click "Repair your computer."

    If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

    Status: 0xc000000e

    Info: The boot selection failed because a required device is inaccessible.


    I don't have a recovery disc so I tried to boot from a fresh CD but again same problem (And yes I did select boot from CD in BIOS) - I couldn't even go to the language selection - Just the windows loading screen then it hangs there.
    I thought it might be an issue with my HDD so I replaced it but still the same issue, tried changing the RAM and yet the same issue. I tried Safe Mode and it loads some driver and then hangs. I selected "Last known successful boot setting" and again same issue - It starts on Windows loading screen for a couple of seconds and then just hangs.

    I do not use multiple OS, just the Win 7 HB and there is no partitioning in my HDD. It's a single 1TB C Drive in my system.

    So my question is -
    Is it a problem in the hardware - defunct Mother Board etc or has it got something to do with software and how can I get rid of this issue?
    Thanks a lot for reading the long post and for any help in advance.
    Cheers
      My Computer

  2.    #2

    Work through the steps for Troubleshooting Windows 7 Failure to Start
    which try everything possible to get it started leading up to if necessary rescuiing your files to do a Clean Reinstall.

    In your case with such a large drive if you can't get it started you could use the Partition Wizard disk provided to shrink C to do a rescue install, then install EasyBCD to create a Dual Boot with the old Win7 which sometimes works when all else fails. If it doesn't work then you can set up the new install while moving everything over from the old one until ready to delete it which we can help you do.
      My Computer


  3. Posts : 5
    Windows 7 Home Basic 64 bit
    Thread Starter
       #3

    To be honest some of those steps might be too complicated to me and I do not want to further increase the damage so can't I, in some way just install a new HDD and start the PC fresh like brand new? I actually tried replacing the HDD with another one but the issue persisted so help me please.
    Thanks
      My Computer

  4.    #4

    Yes, you can use a new HD to reinstall if you don't want to mess with repairing the old one right now, or if you have all your files off it you can use the same one and just format the partition during install.

    For a new HD, power down to unplug the old HD and plug the new one in just the same way.

    Then boot the Win7 installation media to Clean Install Windows 7. At Steps 7 and 8 it shows you how to access the Drive Options to Create and format partitions on a new HD, or format the old HD's partition if you use it.

    How to Boot A Computer from CD or DVD - YouTube

    Before install go to the Support Downloads webpage for your exact PC model, download the wireless driver in case it isn't provided during install so you can install it to get online. You can also plug in by ethernet cable during install to increase the chances it will start up connected to internet.

    Once you get online, immediately enable Automatically deliver drivers via Windows Update (Step 3), then Check for Updates, install all Important and Optional Windows Updates offered, with requested reboots, going back after each reboot to Check for Updates again until no more are offered.

    While its updating you can set up your desktop.

    Once all Updates are done check your Device Manager. Report back any missing drivers here or download and install them from the PC's Support Downloads webpage.

    There are other steps to read over that apply to your reinstall that will help you get it perfect in Clean Reinstall - Factory OEM Windows 7 so read them over while its installing so you know what needs to be done to set it up and maintain it without further problems.
      My Computer


  5. Posts : 5
    Windows 7 Home Basic 64 bit
    Thread Starter
       #5

    gregrocker said:
    Yes, you can use a new HD to reinstall if you don't want to mess with repairing the old one right now, or if you have all your files off it you can use the same one and just format the partition during install.

    For a new HD, power down to unplug the old HD and plug the new one in just the same way.

    Then boot the Win7 installation media to Clean Install Windows 7. At Steps 7 and 8 it shows you how to access the Drive Options to Create and format partitions on a new HD, or format the old HD's partition if you use it.
    Well that's what the problem is - I put in a new HDD and used a separate Win 7 Home Basic DVD and yet when it started - It just hanged at the Windows Loading GUI Screen and didn't go any further. No option to even select language or anything.
      My Computer

  6.    #6

    Work through the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums
    which solve 90% of installation failures.

    The other 10% pertain to UEFI settings, so you'll need to check if you have a UEFI BIOS (any UEFI boot devices listed in Boot menu?) and if not then one of the steps in the tutorial will always work so don't skip any - especially making the new installation media, in either or if necessary both DVD and flash stick forms.
      My Computer


  7. Posts : 5
    Windows 7 Home Basic 64 bit
    Thread Starter
       #7

    I tried what you said and even replaced the HDD with a brand new one -
    but after selecting the boot priority order the screen doesn't go any further - It loads the Win7 logo for a couple of seconds and the freezes.
    I tried installing Win 8 in the laptop too, but again the same issue - It loads the screen and Windows logo and then freezes.
    Could it be a hardware related issue? I replaced the HDD and cleaned and swapped the RAMs so maybe something with the motherboard maybe? Or is this an entirely software related issue?
      My Computer

  8.    #8

    Best to test the hardware to be sure from Troubleshooting Steps for Windows 7.

    Reset the BIOS to defaults. What are the exact UEFI, CSM and Legacy BIOS settings choices in BIOS? Are you booting the installer as a UEFI device?
      My Computer


  9. Posts : 5
    Windows 7 Home Basic 64 bit
    Thread Starter
       #9

    I did reset everything to default. In the BIOS settings, I didn't see anything related too UEFI, CSM and Legacy BIOS. And no I didn't see anything related to UEFI in the options either.
    So does it look like a problem with the hardware?
    Just to check - I will try the steps you mentioned and report back.
    Thanks a lot for the help so far.
      My Computer

  10.    #10

    If you replaced the installer with a fresh ISO burned to DVD then try the USB option. It doesn't sound like you have UEFI BIOS but check that HD is set first to boot and that there are no EFI Boot choices then trigger disk or stick to boot using F12 BIOS Boot menu key.

    Reset BIOS t defaults again and confirm SATA Controller is set to AHCI. Are you Cleaning the disk and creating an Active partition from the steps for Overcoming installation Failure? Do not skip a single step.

    If so and it still fails then test your hardware starting with RAM for 7 passes.
      My Computer


 

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