PC Screen Suddenly Locks but the mouse is Still Moveable


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    PC Screen Suddenly Locks but the mouse is Still Moveable


    Hello!
    I reloaded my PC 3 days ago just to clear up unnecessary files and what not. My PC is a year old. My problem began last night. My computer screen suddenly locks and nothing is clickable nor am I able to hover over it. The mouse pointer is the only movable thing on the screen. It seems to happen at random. I am at a lost of what to do. I am desperate to resolve this problem.

    Thank you
    - Mobster
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello Mobster mate can you boot into safe mode? If so try running these

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    A little update on my problem. The freeze happenes every 30 minutes on the nose. Its like clockwork. Some icons are able to be highlighted and clicked. But when they are clicked, they dont do a thing but load and never load up. I asked numerous people, including my computer manufacturer, but to no avail. My warranty ran out around a week ago so Acer was no help. Im really stumped here.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    As post #2 Mobster can you get into safe mode and run those scans?
      My Computer


 

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