Can I order 64bit rather then 32bit?

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reece86

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Hi in the next couple of days I want to order my free windows 7 upgrade and I was wondering can I order the 64bit dvd if my system is on 32bit or would I have to pay extra, I called HP Australia about a week ago and they said they have nothing to do with it, that its a third party company that deals with it, well they gave me their website, https://ebiz3.mentormediacorp.com/HP_APACWindows7Upgrade/Country.aspx and said that I could email the company so I did asking these questions, i got a automated email saying i would get a reply in 3 days still nothing, does anyone know the answer to this question? thanks.:)
 

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You can probably order a 64 bit version, but your specs say that you have a Celeron, which is 32 bit.
 

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TheSchaft said:
You can probably order a 64 bit version, but your specs say that you have a Celeron, which is 32 bit.
Click to expand...
I know it can be upgraded to 64bit cause about a month ago some guys in this forum told me its 64bit capable.
 

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WINDOWS 7 ProIntel Celeron2037mbmobile Intel
Computer Manufacturer/Model Number
Acer Aspire 5310
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WINDOWS 7 Pro
CPU
Intel Celeron
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acadia acer
Memory
2037mb
Graphics Card(s)
mobile Intel
screen grab.jpg
 

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WINDOWS 7 ProIntel Celeron2037mbmobile Intel
Computer Manufacturer/Model Number
Acer Aspire 5310
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CPU
Intel Celeron
Motherboard
acadia acer
Memory
2037mb
Graphics Card(s)
mobile Intel
OK, looks like you have one that can run 64
 

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Untitled.jpg
 

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WINDOWS 7 ProIntel Celeron2037mbmobile Intel
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WINDOWS 7 Pro
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Intel Celeron
Motherboard
acadia acer
Memory
2037mb
Graphics Card(s)
mobile Intel
yeah someone told me I just get the 64bit bit dvd, is that correct?
 

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WINDOWS 7 ProIntel Celeron2037mbmobile Intel
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Intel Celeron
Motherboard
acadia acer
Memory
2037mb
Graphics Card(s)
mobile Intel
It looks like you are able to run 64 bit, so I would definitely go for it, TheSchaft was correct in stopping you in your tracks, as he did not have the pic of your system specs as such, at the time, Nice one TheSchaft
 

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Looks like you can run either, from the screenshot.

Be advised that there have been more issues with the 64 bit version than the 32 bit version, and some of your current programs may not have 64 bit versions available..

That said, 64 is the wave of the future - until the 128s come out in a couple of years. :)
 

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Windows 7 x64 HP, Windows 7 HP, Windows 7 UltIntel I3, Cerelon, Pentium 4 @ 3Ghz8G, 3G, 3GOn-board Intel, On-board nVidia, nVIDIA card
Computer Manufacturer/Model Number
Gateway, Toshiba Laptop, and Home Brew
OS
Windows 7 x64 HP, Windows 7 HP, Windows 7 Ult
CPU
Intel I3, Cerelon, Pentium 4 @ 3Ghz
Motherboard
Intel, Intel, Asus
Memory
8G, 3G, 3G
Graphics Card(s)
On-board Intel, On-board nVidia, nVIDIA card
Sound Card
on-board, on-board, SoundBlaster
Monitor(s) Displays
Hannspree HF237, Toshiba, SyncMaster 931B
Screen Resolution
default (all)
Hard Drives
1T internal, 320G internal, 160G internal, 1T networked
PSU
300w, unk, 650w
Case
black, black, grey
Cooling
air (all)
Keyboard
standard wired (all)
Mouse
standard wired (all)
Internet Speed
6M down, 768K up
Other Info
Home LAN through Linksys hub to 4 port and wireless switch/router. Networked HP 2600n. Wife's computer running Windows 7, and spare laptop running Ubuntu "Karmic Kola" (9.10).
jfar said:
It looks like you are able to run 64 bit, so I would definitely go for it, TheSchaft was correct in stopping you in your tracks, as he did not have the pic of your system specs as such, at the time, Nice one TheSchaft
Click to expand...

Thanks jfar. I didn't want anyone to get an incompatable version.

FWIW, here in the great state of Texas, any version comes with two DVDs - 32 and 64.
 

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Windows 7 x64 HP, Windows 7 HP, Windows 7 UltIntel I3, Cerelon, Pentium 4 @ 3Ghz8G, 3G, 3GOn-board Intel, On-board nVidia, nVIDIA card
Computer Manufacturer/Model Number
Gateway, Toshiba Laptop, and Home Brew
OS
Windows 7 x64 HP, Windows 7 HP, Windows 7 Ult
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Intel I3, Cerelon, Pentium 4 @ 3Ghz
Motherboard
Intel, Intel, Asus
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8G, 3G, 3G
Graphics Card(s)
On-board Intel, On-board nVidia, nVIDIA card
Sound Card
on-board, on-board, SoundBlaster
Monitor(s) Displays
Hannspree HF237, Toshiba, SyncMaster 931B
Screen Resolution
default (all)
Hard Drives
1T internal, 320G internal, 160G internal, 1T networked
PSU
300w, unk, 650w
Case
black, black, grey
Cooling
air (all)
Keyboard
standard wired (all)
Mouse
standard wired (all)
Internet Speed
6M down, 768K up
Other Info
Home LAN through Linksys hub to 4 port and wireless switch/router. Networked HP 2600n. Wife's computer running Windows 7, and spare laptop running Ubuntu "Karmic Kola" (9.10).
reece86 said:
Hi in the next couple of days I want to order my free windows 7 upgrade and I was wondering can I order the 64bit dvd if my system is on 32bit or would I have to pay extra, I called HP Australia about a week ago and they said they have nothing to do with it, that its a third party company that deals with it, well they gave me their website, https://ebiz3.mentormediacorp.com/HP_APACWindows7Upgrade/Country.aspx and said that I could email the company so I did asking these questions, i got a automated email saying i would get a reply in 3 days still nothing, does anyone know the answer to this question? thanks.:)
Click to expand...

I haven't been part of the program, but I'm pretty sure that the free upgrade is to a like copy. For example: Vista Home Premium X86 (32 bit) to Win7 Home Premium X86. I believe that you won't receive the X64 version if you bought a PC with the X86 OS. Perhaps HP has an option. However, if you have any pre-installed software on the machine, be warned: Switching to X64 will require a custom (clean) install, which won't transfer installed applications. Maybe HP would help with that, if there's something you wish to keep.

Retail upgrades are supposed to contain both X86 and X64. I acquired mine by download, so I haven't seen the retail package.
 

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A clean install doesn't really worry me much, done it plenty of times before. so what your saying is the upgrade will come with 2 dvd's a 32 & 64bit dvd?
 

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At a glance

WINDOWS 7 ProIntel Celeron2037mbmobile Intel
Computer Manufacturer/Model Number
Acer Aspire 5310
OS
WINDOWS 7 Pro
CPU
Intel Celeron
Motherboard
acadia acer
Memory
2037mb
Graphics Card(s)
mobile Intel
If you purchase an upgrade in the store, it comes with both 32-bit and 64-bit.

If you're on the free upgrade thing (through HP or whoever), they're only going to send you the upgrade for whatever your computer came with in the first place. The key it comes with though could technically be used on either 32-bit or 64-bit media. They're just not going to give you the media.
 

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