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Windows 7: Laptop freezes on windows 7 and 8.1

31 Jul 2014   #1
praisemycpu

Windows 7 (originally windows 8.1)
 
 
Laptop freezes on windows 7 and 8.1

My laptop is an MSI GE60 2OE. I have had this laptop for less than a year.
Here is my dilemma, it's kind of long because a lot has happened.
A week ago, I had windows 8. My laptop froze for no reason, I restarted it, and after that, my disk usage was at 100% every day when I turned it on.
And because of this, the next day my laptop would enter a black screen whenever I started it up after the loading screen. For some reason, no solutions worked and I couldn't system restore or refresh. So I messed around in BIOS and somehow I was able to do a system refresh. I was able to access my files and my computer. HOWEVER, my laptop kept freezing.
I then tried a reset with recovery disks. My laptop would freeze for about 15 minutes with 100% disk and then work as normally. However, every time I restarted my computer it would freeze. Thinking this was a windows 8 problem, I tried every solution like disabling super fetcher, messing with Regedit, windows defender, redownloading loading my WLAN driver, and changing my battery performance. All of which did not work.
So I tried installing windows 7. My computer did not freeze for a while, okay maybe for 2 hours. Then, after I downloaded all my drivers and I loaded my files onto my computer, it began to freeze again. The freezing gets worse every time I restart it. It still freezes even after 20 minutes. I am running cnhdsk right now.

I don't know if this is a windows 7/8 problem, or a hardware issue. What should I do?


My System SpecsSystem Spec
.
31 Jul 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome praise mate could be either or malware.

Now we shall have to look at the model specs as there are no specs and it is very useful to have those up front mate as it saves us chasing down them by searching the machine model.
System Info - See Your System Specs

However can you boot into safe mode?? if so then that chkdsk is best run with the /f and even the
/r switches.
see Disk Check

Also while the machine still running can you run Speccy and let us know the temps please.

Speccy - Download (from piriform)

In the meantime I shall chase down that machine.
My System SpecsSystem Spec
31 Jul 2014   #3
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hum looks like a nice machine her are the specs and BIOS and driver links MSI Global - Computer, Laptop, Notebook, Desktop, Motherboard, Graphics and more (> go across for the drivers)
My System SpecsSystem Spec
.

31 Jul 2014   #4
praisemycpu

Windows 7 (originally windows 8.1)
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Hello and welcome praise mate could be either or malware.

Now we shall have to look at the model specs as there are no specs and it is very useful to have those up front mate as it saves us chasing down them by searching the machine model.
System Info - See Your System Specs

However can you boot into safe mode?? if so then that chkdsk is best run with the /f and even the
/r switches.
see Disk Check

Also while the machine still running can you run Speccy and let us know the temps please.

Speccy - Download (from piriform)

In the meantime I shall chase down that machine.
My computer does not freeze in safe mode. I can't really click on the specs link because my computer freezes for a really long time. I can't run speccy right now either because chkdsk is still running. (The f and r switches are running too)
Thank you!
My System SpecsSystem Spec
31 Jul 2014   #5
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Not a problem praise let us know what comes up. Now out of inters what media did you use for the 7 an OEM or the retail either way it doesn't really matter I suppose because loading it straight from either will give you a much less clogged up machine by getting rid of the bloatware.
My System SpecsSystem Spec
31 Jul 2014   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Double post .
My System SpecsSystem Spec
31 Jul 2014   #7
praisemycpu

Windows 7 (originally windows 8.1)
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Not a problem praise let us know what comes up. Now out of inters what media did you use for the 7 an OEM or the retail either way it doesn't really matter I suppose because loading it straight from either will give you a much less clogged up machine by getting rid of the bloatware.
I believe it's an OEM.
My System SpecsSystem Spec
31 Jul 2014   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

That is a disk I take it? if so you can try this method just is case the disk is corrupt though I doubt it really it.
Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
31 Jul 2014   #9
praisemycpu

Windows 7 (originally windows 8.1)
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
That is a disk I take it? if so you can try this method just is case the disk is corrupt though I doubt it really it.
Clean Reinstall - Factory OEM Windows 7

I downloaded a Win7 ISO file and wrote it to a USB stick. Then I installed Win7 with it.
My System SpecsSystem Spec
31 Jul 2014   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Now I don't like going the same ground but did you buy a key then download the ISO?? If so ok but if you went ahead and just downloaded the ISO and have no activation key / code for it then that is probably your problem or best part of it.

If you have an activation code then use that tutorial I posted to get another ISO of 7 see pic.


Attached Thumbnails
Laptop freezes on windows 7 and 8.1-iso.png  
My System SpecsSystem Spec
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 Laptop freezes on windows 7 and 8.1




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