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Windows 7: com surrogate error

31 Jul 2014   #1
immy

x64
 
 
com surrogate error

Have used SF Diagnostic tool and Zipped files as requested. I have uninstalled photoshop as I was told by searching somewhere and few others. Followed MS instructions to no avail.
All help is much appreciated, Thank you.

Acer E1-571 x64 5gb ram 500gb hd.
Intel HD 4000 graphics.




Attached Files
File Type: rar immy_SF_01-08-2014.rar (1.25 MB, 11 views)
My System SpecsSystem Spec
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01 Aug 2014   #2
immy

x64
 
 

unfortunately that did not resolve the issue. I have uploaded the SF diagnostic file if someone knows how to use that.
My System SpecsSystem Spec
01 Aug 2014   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sorry I couldn't help.
My System SpecsSystem Spec
.

01 Aug 2014   #4
immy

x64
 
 

thanks for trying koolkat
My System SpecsSystem Spec
01 Aug 2014   #5
immy

x64
 
 

I think its been sorted, I uninstalled the Intel HD 4000 graphics driver and it installed a standard one and it seems to be fine for the moment.. will restart to make sure.
My System SpecsSystem Spec
01 Aug 2014   #6
immy

x64
 
 

yep sorted, it must have been the intel HD 4000 driver.
download link for driver>>
http://downloadmirror.intel.com/2388...n64_153322.exe
My System SpecsSystem Spec
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