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Windows 7: Windows 7 Startup issue - Screen going black

09 Aug 2014   #1
guest2

Windows 7 64 bit
 
 
Windows 7 Startup issue - Screen going black

For several months my laptop (HP Pavilion dv6) has been going black about 20% of the time that I start it up. It is more likely to occur when my laptop has only been turned off for a couple hours or less.

The startup process starts as normal, but then goes to black, with the exception of a strip of color that appears in the upper left part of the screen. I can't say for sure, but it might be a miniaturized (1/16th inch by 3 inch) version of my task bar.

The screen stays stuck and the only way out of it is to hold my power button till it goes off. When I restart it asks if I want to "start normally" etc., and it then often asks to do a checkdisk (which I've done to no avail).

I'm curious if anyone is familiar with this type of problem and has any suggestions on how to fix it.


My System SpecsSystem Spec
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09 Aug 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output from the command window once it finishes.

More detail: SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
10 Aug 2014   #3
guest2

Windows 7 64 bit
 
 

Thank you for your assistance. Here is the result I received:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>
My System SpecsSystem Spec
.

10 Aug 2014   #4
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by guest2 View Post
For several months my laptop (HP Pavilion dv6) has been going black about 20% of the time that I start it up. It is more likely to occur when my laptop has only been turned off for a couple hours or less.

The startup process starts as normal, but then goes to black, with the exception of a strip of color that appears in the upper left part of the screen. I can't say for sure, but it might be a miniaturized (1/16th inch by 3 inch) version of my task bar.

The screen stays stuck and the only way out of it is to hold my power button till it goes off. When I restart it asks if I want to "start normally" etc., and it then often asks to do a checkdisk (which I've done to no avail).

I'm curious if anyone is familiar with this type of problem and has any suggestions on how to fix it.
Have you tried to remove the battery and use AC power only? If not, give it a try and test the results.

HTH
My System SpecsSystem Spec
10 Aug 2014   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

It could be some startup program making the mess. I recommend to disable all startup programs except the AV program.
My System SpecsSystem Spec
10 Aug 2014   #6
guest2

Windows 7 64 bit
 
 

Thanks for your feedback. Since last posting I updated my graphic driver, which seems it may have resolved the issue. It was intermittent so it's hard to say for sure that it won't return. But for now I'll mark this issue as solved.
My System SpecsSystem Spec
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 Windows 7 Startup issue - Screen going black




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