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Windows 7: Can't uninstall stamps.com - invalid character in My Desktop

15 Aug 2014   #1
BryanSchmiedele

Windows 7 Home Professional
 
 
Can't uninstall stamps.com - invalid character in My Desktop

I tried installing the update to stamps.com to version 12, which uninstalls the old version first.

The stamps.com uninstaller chokes with the error

"The folder path My Desktop contains an invalid character".

I am running a current version of Windows 7 within Parallels Desktop 9 on a MacBook Pro.

I cleaned the registry with CCleaner and that didn't help.

Any help would be greatly appreciated.

Bryan


My System SpecsSystem Spec
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15 Aug 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Bryan .. Have you tried using the Stamps com Uninstaller ....
My System SpecsSystem Spec
15 Aug 2014   #3
BryanSchmiedele

Windows 7 Home Professional
 
 

I should have made that clearer. I have tried that a few times. I also tried using CCleaner's uninstaller. They all through the same error message. Very weird.
My System SpecsSystem Spec
.

15 Aug 2014   #4
maxie

windows 7 home 64bit
 
 

What about Revo Uninstaller then ....
My System SpecsSystem Spec
15 Aug 2014   #5
BryanSchmiedele

Windows 7 Home Professional
 
 
Revo Uninstaller

That is an excellent idea. I will give it a whirl when I get back home and are off from work.
My System SpecsSystem Spec
15 Aug 2014   #6
maxie

windows 7 home 64bit
 
 

Its the only solution i could think of ... Hope it works keep us informed please ...
My System SpecsSystem Spec
15 Aug 2014   #7
Dvm

 
 

Try in safe mode
My System SpecsSystem Spec
16 Aug 2014   #8
BryanSchmiedele

Windows 7 Home Professional
 
 

I was able to use Revo Uninstaller to uninstall old stamps.com (took some doing). I ran CCleaner and cleaned up registry, etc. Went to install and I got the exact same message about being unable to install stamps.com.

I noticed that I still have the VMWare Shared Folders (I used to use VMWare now I use Parallels). I was able to unlink those and then delete this share.

I believe that what stamps.com is actually trying to do is put a shortcut on my desktop and it can't and it throws up the error that it uses if it can't get to the My Desktop folder when uninstalling. Just a guess.

I have posted a question on Parallels forum. I will see what they say.
My System SpecsSystem Spec
16 Aug 2014   #9
maxie

windows 7 home 64bit
 
 

Good luck hope they can sort it out for you ....
My System SpecsSystem Spec
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 Can't uninstall stamps.com - invalid character in My Desktop




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