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Windows 7: A Problem has caused the program to stop working correctly.Please clos

25 Aug 2014   #1
Xforcer

Windows 7 Ultimate 64 bit
 
 
A Problem has caused the program to stop working correctly.Please clos

I just got a new copy of windows 7 ultimate 64 bit OS.It was working perfectly for the first day and then whenever i open an application it starts to show this message.This includes the Catalyst Control Center application,explorer(when i open properties of My Computer),when i try to install a plugin (setup like adobe flash player plugin).The only thing that works is the browser and some video players. I've tried to run an sfc verify test and it showed there are some integrity problems in windows..Are they the cause of these problems..will running scannow in sfc solve the problems or should again reinstall my windows.? Till this editing..bittorrent was working fine and then when i tried to open a torrent..it also showed the above message! Please help


My System SpecsSystem Spec
.
25 Aug 2014   #2
cyanna

windows 7 ultimate x64
 
 

the integrity problems might very well be what causes the current problems. The question is what caused the integrity problems.
My System SpecsSystem Spec
25 Aug 2014   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Where did this new copy of ultimate come from ?
My System SpecsSystem Spec
.

26 Aug 2014   #4
Xforcer

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi and welcome to SevenForums,
Where did this new copy of ultimate come from ?
A computer dealer store.I just replaced my hard disk with a 1 tb one and asked them to install the ultimate for me.That's what I'm using now.And now that i think of it i did plug in a pen drive to watch some movies since my old HDD was kept away.So is it possible that a virus has caused this.I ask this because when i tried to install Kaspersky trial version,the setup also showed the same error.If so is it possible to install the antivirus in any way so that i could get the virus off without having to reinstall 7
My System SpecsSystem Spec
26 Aug 2014   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
You can use safe mode with networking to download these scanners to see if they find anything,
Safe mode with networking,
Shut down your machine, Unplug-Hold the power button down for 30/45 seconds (Power Drain)
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual
Other advanced methods,
http://www.sevenforums.com/tutorials/69585-safe-mode.html

Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
Also use the Custom scan option not the Threat scan,
Select the drive to scan usually C,
If your really infected check the box to scan for Rootkits = this scan option will take several hours to complete,
Never use your machine while scans are running for best results,
Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
http://www.malwarebytes.org/products/malwarebytes_free
SAS is safe to remove anything it finds
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

Repeat the scan starting Normally,
Use the text attachment feature for all scan reports,
Cheers.
My System SpecsSystem Spec
28 Aug 2014   #6
Xforcer

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
You can use safe mode with networking to download these scanners to see if they find anything,
Safe mode with networking,
Shut down your machine, Unplug-Hold the power button down for 30/45 seconds (Power Drain)
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual
Other advanced methods,
http://www.sevenforums.com/tutorials/69585-safe-mode.html

Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
Also use the Custom scan option not the Threat scan,
Select the drive to scan usually C,
If your really infected check the box to scan for Rootkits = this scan option will take several hours to complete,
Never use your machine while scans are running for best results,
Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
http://www.malwarebytes.org/products/malwarebytes_free
SAS is safe to remove anything it finds
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

Repeat the scan starting Normally,
Use the text attachment feature for all scan reports,
Cheers.
Its really amazing now.All of a sudden everything seems alright.Its been working good for 2 straight days.I've even tried games and it also worked.I installed Kaspersky Antivirus(It also worked!!) and scanned the whole system.Though it didnt find anything my problem is gone now.Anyway thanks for the reply and i'll make sure i do these steps the next time and inform u..Thanks a lot!!
My System SpecsSystem Spec
28 Aug 2014   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Amazing heck it's a miracle.

You have a computer that fixed itself.
I wish mind would fix themselves.
My System SpecsSystem Spec
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 A Problem has caused the program to stop working correctly.Please clos




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