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Windows 7: I killed my comp

27 Aug 2014   #1
ChristianPalese

Windows 7
 
 
I killed my comp

So I wiped my comp clean because it was just fried. Running slow, constant blue screen, yellow screen, among other things. I made a disc for windows 7 system recovery but now I can't do anything. Anyone know what my next step is? Drivers? In hopelessly lost.


My System SpecsSystem Spec
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27 Aug 2014   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

If you really "wiped" it, a "Windows" system recovery disc has nothing to recover.

Or are you talking about an OEM recovery disk intended to restore you to factory specs as a recovery partition might?

Your system specs have no detail, so we don't know what your situation is.

If you in fact have OEM recovery disks, you need to boot from it or say why you can't.

"Can't do anything" doesn't tell us much.

You may need a Windows installation disc and a Product Key.

Do you have those 2 things?

Tell us how you "wiped" it.

Drivers are the least of your problems.
My System SpecsSystem Spec
28 Aug 2014   #3
ChristianPalese

Windows 7
 
 

Well I used a system recommended by feel squad. They told me go downloading and it would help. They didn't tell me that the system restore disc was useless however. So basically I have go buy windows 7 again then?

Sorry geek squad.
My System SpecsSystem Spec
.

28 Aug 2014   #4
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

You aren't providing enough info.

What makes you think you "wiped" anything?

If you try to start your PC in an ordinary manner, where does it stop? What happens? Exactly.

Is this a store-bought PC? Make and model?
My System SpecsSystem Spec
28 Aug 2014   #5
ChristianPalese

Windows 7
 
 

Because I physically wiped it, deleted everything off of it.
When I start it up it goes to system recovery options.
Then that leads to me being able to select:
Startup repair
System restore
System image recovery
Windows memory diagnostics
Command prompt
Recovery manager.

My computer is a compaq presario cq5205y that was bought at the store. It came preinstalled with windows 7 home premium 64 bit
My System SpecsSystem Spec
28 Aug 2014   #6
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

You can reinstall Windows easily enough if you want to if you have a "Certificate Of Authenticity" sticker on the PC.

You should. See if you can read the 25 character Product Key shown on the sticker. Don't post the characters here. Just tell us. They will be like this: Q5YA5-J3E5J.........25 characters in 5 groups of 5.

4 more questions:

Do you have access to another PC with a DVD burner that has a working Internet connection?

Is there anything on your hard drive now that is highly important to you--pictures, videos, mp3s, whatever?

You list 6 options shown when you start up. Have you tried any of them?

You say you deleted everything off your hard drive. Why?
My System SpecsSystem Spec
28 Aug 2014   #7
ChristianPalese

Windows 7
 
 

Hmm, it doesn't seem that I have that key, is it possible to be somewhere else other than the sticker on the side?
I do have access to another computers with all of that..
Nothing on there was important, I keep all my pics on the other comp, this one was my internet, game, type papers computer.
I tried all of them to no avail, they either ask for drivers or, in the case of recovery manager, don't do anything except end up having me restart the comp to find a different solution.
I wiped the computer because it was just going extremely slow, was getting blue screen, etc. the comp is fairly old.
My System SpecsSystem Spec
28 Aug 2014   #8
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

If you can't find the Product Key (25 character discussed above) then you can't install Windows on your PC. You have to have the Product Key to activate the OS. When you buy a PC, a sticker has to be on it. That is the law. If for some reason you don't have one, you need to call Hewlett-Packard (they bought Compaq) and tell them them you have no Product Key sticker and you need to install Windows. Hopefully they can help by supplying a Product Key. Other than that, you will have to spend about a $100 and buy a Win 7 disk (it comes with a Product Key) and install it. We can help with that. Good luck.
My System SpecsSystem Spec
28 Aug 2014   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Here is what COA stickers look like. I could be just about any place on the computer case.


My System SpecsSystem Spec
28 Aug 2014   #10
ChristianPalese

Windows 7
 
 

Thank you very much, I'm going to take a look at it and see if it's maybe on the back.
Hopefully that works and I'll be good to go then!
My System SpecsSystem Spec
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 I killed my comp




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