Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random restarts. Error 41 Kernel-Power

28 Aug 2014   #1
chaoticr3in

Windows 7 Home Premium 64x
 
 
Random restarts. Error 41 Kernel-Power

Hi, recently I've been getting a whole lot of these errors especially when i play games like World of Warcraft or Diablo 3. It occurs when I'm not playing as well although its a very rare occurrence. I've been trying to figure out what's wrong and I've given up. I've sent my laptop to ASUS twice to get it checked and they keep telling me nothing is wrong.

Below is the error I keep getting. Its really frustrating. If you need to know anymore info please ask as I do not know what you would be looking for?

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 28/8/2014 11:33:26 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: asus-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-08-28T15:33:26.785212800Z" />
<EventRecordID>82413</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>asus-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

P.S. Attachment is below (i think)
ASUS-PC-Fri_29_08_2014__00407_19.zip




My System SpecsSystem Spec
.
28 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote:
Event[64306]:
Log Name: System
Source: volmgr
Date: 2014-08-28T23:33:25.209
Event ID: 46
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: asus-PC
Description:
Crash dump initialization failed!
We need to see the crash dumps.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

If still Crash dumps are failing to be recorded, take a camera snap of the BSOD screen and let us see it.

At least that information is needed before we suggest anything to you.

For the time being, take some precautionary actions.

Uninstall MagicDisc. The SCSI (mcdbus) installed by it is enough to cause BSODs.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
  5. Apply > OK
  6. Accept then restart.
My System SpecsSystem Spec
28 Aug 2014   #3
HarriePateman

Windows 7 Ultimate 64-bit
 
 

It would also help us if you could fill in your system Specs.
My System SpecsSystem Spec
.

28 Aug 2014   #4
chaoticr3in

Windows 7 Home Premium 64x
 
 

Those BSOD dump files would be a problem. There has never been a BSOD whenever this problem occurs. Its like someone flips off the power switch and turns it on again.
My System SpecsSystem Spec
28 Aug 2014   #5
HarriePateman

Windows 7 Ultimate 64-bit
 
 

This problem is a BSOD? use the tool that Arc provided you, and we will see what it pulls.
My System SpecsSystem Spec
28 Aug 2014   #6
chaoticr3in

Windows 7 Home Premium 64x
 
 

Okay. So I downloaded and used the .reg file, uninstalled magic disc, disabled the startup items and played my game until it crashed. There's no dump file at all. As for taking a camera snap that's not gonna happen. I don't see the BSOD at all, not even for a fraction of a second.
My System SpecsSystem Spec
28 Aug 2014   #7
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by chaoticr3in View Post
Okay. So I downloaded and used the .reg file, uninstalled magic disc, disabled the startup items and played my game until it crashed. There's no dump file at all. As for taking a camera snap that's not gonna happen. I don't see the BSOD at all, not even for a fraction of a second.
Opinions Arc? Im confused!
My System SpecsSystem Spec
28 Aug 2014   #8
chaoticr3in

Windows 7 Home Premium 64x
 
 

You wouldn't be the first to be confused. I took my laptop to ASUS twice. They checked it out and formatted my harddisk both times and this problem still persists. Idk if this helps but I don't install windows updates on my laptop.
My System SpecsSystem Spec
28 Aug 2014   #9
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay, please install the updates...

They help make your system more stable and secure.
My System SpecsSystem Spec
28 Aug 2014   #10
chaoticr3in

Windows 7 Home Premium 64x
 
 

Should I try and see if it reboots again after I install the updates?
My System SpecsSystem Spec
Reply

 Random restarts. Error 41 Kernel-Power




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Frequent random restarts, Critical Kernel-Power, Event ID 41
I have been having my computer randomly restart for about half a year now, and have given up on it fixing itself. It all started back in July, and there is seemingly no pattern to it. There are 2 problems I have going on. 1. Random reboots/restarts which is tied to the Kernel Power 2. My...
BSOD Help and Support
BSOD error. event 41 kernel-power--system restarts
when i play any video games or try a burn in on my video card (nvidia gtx 465) any thoughts would be appreciated. brand new install of windows 7 ultimate 64 on a brand new WD raptor HD. thanks HOME | JOHNNY OLSEN PHOTOGRAPHY
BSOD Help and Support
Kernel-Power Event 41 (random restarts)
Hi, I have a computer which is now almost a year old install but to tell the truth it has never functioned really well. First I had a lot of problems where many seemed to be caused by bad firmware on my OCZ SSD that I use for windows 7 and applications. However I still have some problems which...
BSOD Help and Support
kernel-power event 41 random restarts playing SWTOR
good day, I have not been able to play SWTOR MMO. During gameplay my PC will shutdown then restart to the safe mode menu. It happens randomly 2 to 8 minutes into gameplay. Currently this happens with this game only. I do not know much about computers but I noticed the event viewer says...
BSOD Help and Support
Event ID 41, Kernel-Power, Random restarts
Hi Guys, Recently I have lot's of crashes and i a Event viewer it all refers to Kernel-power,it usually happens when I am doing nothing,and my machine is in idle. I attached last two dump files. <Event xmlns="Error"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power"...
BSOD Help and Support
Random Blue screen error:Event ID 41,kernel Power
Greetings I purchased a new HP Pavillion dv4 laptop a week ago,loaded with Windows 7 Home Premium. I have been experiencing random Blue screen errors since the day i purchaed. The error in the event viewer is as below. Event ID :41 Source:Kernel Power Log name :System
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 20:13.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App