why my files are attempting to delete automatically


  1. raadcse
    Posts : 1
    windows 7
       New #1

    why my files are attempting to delete automatically


    my laptop's files and folders are attempting to delete automatically when i want to open any file or folder.may be it is caused by a virus.can anybody help me for this issue.
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  3. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #2

    Please install a Anti-virus and perform a full System scan ASAP.

       Information
    Here is a list of trusted Anti-Virus's:

    AVAST 2014 | Download Free Antivirus Software for Virus Protection

    Avira Free Antivirus - Download the best free antivirus software

    Free Antivirus Software - Download Bitdefender UK Free Edition
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  4. andrew129260
    Posts : 4,566
    Windows 10 Pro
       New #3

    raadcse said:
    my laptop's files and folders are attempting to delete automatically when i want to open any file or folder.may be it is caused by a virus.can anybody help me for this issue.

    We need a lot more information here.

    Are you stating you open the folder documents for example and once you do they disappear?

    Are your files hidden somehow, possibly by malware?

    Click then type in the search "folder options". Choose the top result. Click the View tab.

    Under hidden files and folders, choose show hidden files, folders, and drives. Click ok.

    Do they appear now?

    ____________________________________________________________________________________

    I would also like you to do the following:

    1.) Download herdprotect: (choose the portable version)

    Download herdProtect - Free Anti-Malware Platform

    2.) Run the scan.

    3.) When the scan finishes, save the results per the screenshot below. Then upload the log here.

    DO NOT REMOVE ANYTHING YET. I will advise if anything needs removed when I receive the log.

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