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Windows 7: The unremovable startup program :)

03 Sep 2014   #11
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Sir George you link doesn't work for me.


My System SpecsSystem Spec
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03 Sep 2014   #12
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Snagit is a software program from TechSmith.com, who also supply Jing. Both these programs are for screen capture. They do have a tech support section so perhaps you could request help from there.
My System SpecsSystem Spec
03 Sep 2014   #13
gregrocker

 

Just so you know, Win7 has a perfectly good built-in Snipping Tool for screenshots.

I'd run a full scan with Malwarebytes and SuperAntiSpyware scanners, declining their trial version during startup to keep them on-demand. These can go into the registry and remove the kinds of sneaky programs that try to hang around even after uninstall so they can spy on you.

You can also manually search the Registry for remnants of the program by setting a System Restore point, type regedit in Start Search box, rightclick result to Run as Admin, from Edit tab click Find and type in the name of program, delete each entry it finds then click Find Next.
My System SpecsSystem Spec
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03 Sep 2014   #14
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Sir George you link doesn't work for me.
Works fine for me on 3 different computers using PaleMoon, Chrome and IE 9 on each.
My System SpecsSystem Spec
03 Sep 2014   #15
boweasel

Windows 7 home premium 64 bit
 
 

I'd go along with gregrocker on this. Follow his suggestions on Malwarebytes and SAS. Then I'd download Revo Uninstaller, select a level 4 uninstall, and blow away SnagIt and any remnants. Then, as he said, use Windows built-in Snipping Tool.
My System SpecsSystem Spec
03 Sep 2014   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Suggestion.

The program is probable still running under a different name.
Go to Safe Mode and see if you can remove it. Most things not needed will not be running in Safe Mode.
My System SpecsSystem Spec
04 Sep 2014   #17
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Another suggestion

General opinion seems to be remove it and I agree. However I've noticed that some programs need to "run as admin" before settings changes will stick. Some security software can also interfere with those settings changes.
My System SpecsSystem Spec
04 Sep 2014   #18
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

Quote   Quote: Originally Posted by Callender View Post
However I've noticed that some programs need to "run as admin" before settings changes will stick. Some security software can also interfere with those settings changes.
Agreed.
My System SpecsSystem Spec
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 The unremovable startup program :)




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