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Windows 7: Why is my C:\Recovery folder empty? (trying to create Recovery Disc)

05 Sep 2014   #1
Marzipan

Windows 7 64 bit Home
 
 
Why is my C:\Recovery folder empty? (trying to create Recovery Disc)

Hi all

I had this in the wrong section earlier and got no help, so trying again here. I'm trying to create a Recovery disc on a USB pen drive for my laptop (Asus Zenbook), as it doesn't have a CDROM. I'm following the instructions here to create the recovery disc on a USB pen drive. The problem I have is that when I look in the C:\Recovery folder, it looks empty to me. And yes, I have run the command prompt as Administrator. I can't proceed without this step in the process.

Can anyone help?
thanks


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05 Sep 2014   #2
sfmudd78

Windows 7 Home Premium 64 bit
 
 

That partitcion is hidden. Use backup from controll panel or try mini tool partitcian wizard home edition.
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05 Sep 2014   #3
Ztruker

Windows 10 Pro X64
 
 

Doesn't ASUS provide a means to create a recovery flash drive?

The one Zenbook manual I found had this in it:

Why is my C:\Recovery folder empty? (trying to create Recovery Disc)-asuszenbookrecovery.jpg

Create the ISO then use it as input to Rufus to create a bootable flash drive. Once done, boot it and see if the recovery actually starts. Cancel after that so no changes are made.


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07 Sep 2014   #4
Marzipan

Windows 7 64 bit Home
 
 

Hi Ztruker,

great suggestion. I'll give that a try.

thanks!
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07 Sep 2014   #5
Marzipan

Windows 7 64 bit Home
 
 

Unfortunately, that fails with an error: "Failed to create the partition image". I suspect I've got some more serious problems....
My System SpecsSystem Spec
07 Sep 2014   #6
Ztruker

Windows 10 Pro X64
 
 

I think you are going to have to contact ASUS and get some kind of recovery media. Even a DVD would be okay because you could then create a installable flash drive from it.

What is the full/complete model number?
My System SpecsSystem Spec
07 Sep 2014   #7
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Recovery USB

Does it have to be on USB?

I'll just mention another possible option:

One Key Recovery - Create a Factory Restore Partition with AOMEI OneKey Recovery

You should still be able to recover your machine using this method unless it's a case of total hard drive failure.

Note: I do not and have not used this software myself.

Additionally that folder might contain hidden files that you can't usually see!
My System SpecsSystem Spec
07 Sep 2014   #8
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
C\ Recovery empty

I've just checked my machine by doing a file search for boot.sdi

As you can see the file is detected by the file search utility but opening the folder with Explorer shows an empty folder until folder options is set to "Show hidden system files"

Why is my C:\Recovery folder empty? (trying to create Recovery Disc)-recovery.jpg


My System SpecsSystem Spec
08 Sep 2014   #9
Marzipan

Windows 7 64 bit Home
 
 

Quote   Quote: Originally Posted by Ztruker View Post
What is the full/complete model number?
It's the Asus UX32A - this one Notebooks & Ultrabooks - ASUS ZENBOOK UX32A - ASUS
My System SpecsSystem Spec
08 Sep 2014   #10
Marzipan

Windows 7 64 bit Home
 
 

Quote   Quote: Originally Posted by Callender View Post
Does it have to be on USB?
Thanks for the response. Well, I hadn't realised it was going to be so difficult to create the USB recovery disk! I'd prefer to have it on a separate media in the exact case you describe (total failure). I've already been getting some disk errors, which kicked off this entire process, so I'm a little nervous of my disk's condition.
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 Why is my C:\Recovery folder empty? (trying to create Recovery Disc)




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