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#1
Pale Blue Screen with active cursor after logon & Welcome screen
OK here is my problem.
I have a (my kid’s) HP Pavilion DV6-7002ax (aka dv6z-7000 (AMD-A10-4600M) using Win 7 (64) Home Premium and it has lately (last few weeks) developed a weird “blue screen with active cursor” hanging habit.
After you log-on and the welcome screen pops up with the spinning circle and then before the desktop displays it switched to displaying a pale blue screen, with active mouse cursor.
Up to that “blue screen” point, after logging on, the “boot” is slow but normal, based upon my experience with this HP Pavilion.
This blue screen delay/hanging lasts around 3 – 5 minutes and then the desktop loads and all is well.
I have searched the web and found many references to black and blue screens with active cursor related to HP Laptops but I have not found a real solution that has fixed my problem. Apart from just wait and wonder!
Suggestions I have tried include;
1. Scanned with Emsisoft Anti-Malware, Malwarebytes Anti- Malware, SUPERAntispyware (including in Safe Mode)
2. Specialty Scan with AdwareCleaner, rkill, TDssKiller, CCleaner
3. Registry Clean and Defrag with Wise Registry Cleaner
4. F5 > F8 > System Repairs Tools > Repair Startup (HP Pavilion has partition for System Repair)
5. F10 BIOS – no issues that I can find
6. Command Prompt > sfc scannow (System File Checker)
7. Completed Full Disk Check C: > Properties > Tools > Disk Check
8. Alt + Control + Delete when blue screen appears > switched to taks manager and after cancel back to either black or pale blue screen
HELP!