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Windows 7: Computer crashed?

10 Sep 2014   #11
LuckyCat

Windows 7 Home Premium 64bit Alienware
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Quote   Quote: Originally Posted by LuckyCat View Post
Is the Trojan really that bad?
As I said, follow the tutorials. There is no need to buy a new pc. Any hard drive can be wiped and clean installed with windows. Once we get windows installed, we can scan your backup for any threats before restoring them to your pc.
Alright..


My System SpecsSystem Spec
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10 Sep 2014   #12
andrew129260

Windows 10 Pro
 
 

Keep us up to date with progress
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20 Sep 2014   #13
LuckyCat

Windows 7 Home Premium 64bit Alienware
 
 

Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.
My System SpecsSystem Spec
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20 Sep 2014   #14
LuckyCat

Windows 7 Home Premium 64bit Alienware
 
 

Quote   Quote: Originally Posted by LuckyCat View Post
Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.
Also, sorry for the late reply. I forgot all about this Forum..
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20 Sep 2014   #15
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

If you can access that email service on mobile, it should be deleted from there in case it infects your new computer. Also, you may not need to get a new PC. You should be able to clean install because the trojan is in the hard drive/SSD only probably.Clean Install Windows 7 Remember to get the network drivers in case the generic ones don't work.
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20 Sep 2014   #16
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by LuckyCat View Post
Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.
You got conned into purchasing a new computer when you didn't need to...if you had followed the tutorials you old computer would have been good as new.
My System SpecsSystem Spec
20 Sep 2014   #17
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by LuckyCat View Post
Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.
You got conned into purchasing a new computer when you didn't need to...if you had followed the tutorials you old computer would have been good as new.
Yeah, retailers occasionally con people to make them buy something.
My System SpecsSystem Spec
20 Sep 2014   #18
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by LuckyCat View Post
Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.
You got conned into purchasing a new computer when you didn't need to...if you had followed the tutorials you old computer would have been good as new.

Of course they told you that. And I highly doubt the people at rent a center know more then us do here. You went somewhere that has an interest in you paying more money to them, and you trusted them over advice over the internet? Makes no sense, I gain nothing from telling you what to do.

They do.
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 Computer crashed?




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