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Windows 7: Computer crashed?

10 Sep 2014   #1
LuckyCat

Windows 7 Home Premium 64bit Alienware
 
 
Computer crashed?

Hello!
I have a problem with my computer. I was checking around my computer for any viruses since it's been going slow lately. And when my Virus Scanner got something called: "Storm Trojan" It crashed my computer!
I found it while looking in my emails (At least my friend told me that) The title of it was "230 dead as storm batters Europe.' But it completely BROKE my computer, seriously.. I can't do anything with it!

I had so much stuff on that computer, all of that stuff was Important!

Could I be able to fix this? Or having to get a new computer?
(I'm so sorry If this is the wrong place to put this I just need help)
I also got something called Sasser on my computer?
Are these bad Viruses/Trojan?

I'm using my sister's computer, please help though.. Thank you~!
~Lucky


My System SpecsSystem Spec
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10 Sep 2014   #2
LuckyCat

Windows 7 Home Premium 64bit Alienware
 
 

Is there anyone who could help me fix this? Please...???
My System SpecsSystem Spec
10 Sep 2014   #3
andrew129260

Windows 10 Pro
 
 

Please see this tutorial. Lots of options here:

Emergency Kit - save your files from a dead OS

You can also try this:

Please read this tutorial fully, and follow all steps.

99% of the time all issues can be resolved with problems starting windows with this tutorial.

Troubleshooting Windows 7 Failure to Boot


Then reinstall the windows 7 OS by following this tutorial:


I suggest you do a clean install. Follow the tutorial below and read everything completely:

Clean Install Windows 7
My System SpecsSystem Spec
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10 Sep 2014   #4
LuckyCat

Windows 7 Home Premium 64bit Alienware
 
 

Thank you, I will try.. (Won't mark as SOLVED yet)
My System SpecsSystem Spec
10 Sep 2014   #5
Onlysurviver

Windows 8 32bit Alienware
 
 

STORM TROJAN??
That's the worst Trojan!!!!
You got it from a email????
By who?
That Trojan really really really~!!! Messes UP your computer!!!!!!
You HAVE to get a new COMPUTER!!!
Take my advice: G E T A N E W C O M P U T E R!!
My System SpecsSystem Spec
10 Sep 2014   #6
andrew129260

Windows 10 Pro
 
 

It is a botnet type of malware. It is dangerous. You should only ever open emails from people you know. But saving the file and clean installation should resolve the issue. We can then scan these files and make sure nothing came back along for the ride.



& No problem, were here to help!
My System SpecsSystem Spec
10 Sep 2014   #7
Onlysurviver

Windows 8 32bit Alienware
 
 

I mean, I had this Trojan before but it took me half a year to actually fix it... But I would prefer to just get a new computer really..
My System SpecsSystem Spec
10 Sep 2014   #8
LuckyCat

Windows 7 Home Premium 64bit Alienware
 
 

Is the Trojan really that bad?
My System SpecsSystem Spec
10 Sep 2014   #9
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by LuckyCat View Post
Is the Trojan really that bad?
As I said, follow the tutorials. There is no need to buy a new pc. Any hard drive can be wiped and clean installed with windows. Once we get windows installed, we can scan your backup for any threats before restoring them to your pc.
My System SpecsSystem Spec
10 Sep 2014   #10
Onlysurviver

Windows 8 32bit Alienware
 
 

Maybe deleting the emails on the other computer on safe mode will work?
My System SpecsSystem Spec
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