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Windows 7: Problem With Restarts After August Microsoft Updates

12 Sep 2014   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

So a problem in the very first step of reboot.=>prior to boot menu.Not a win7 problem at all!
Or maybe in the last step of shutdown.

You see any errors in eventlog? Like "unexpected shutdown.

DVD is first in BIOS boot device orde list? It's trying to boot from it... that's the whir you hear.


My System SpecsSystem Spec
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12 Sep 2014   #12
BigBear68

Windows 7 Home Premium x64
 
 

Checking the event log there is 12 errors in the last 24 hours and 75 for the last 7 days,checking what there is on the list i can see nothing for unexpected shutdown.

I only hear the DVD whir when windows is booting normally,when i am having a reboot freeze it is not whirring.
My System SpecsSystem Spec
12 Sep 2014   #13
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

So you are sure the system has shutdown completely?
The black screen appears just in the beginning of startup .... on the time you would expect bios scren?
My System SpecsSystem Spec
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12 Sep 2014   #14
BigBear68

Windows 7 Home Premium x64
 
 

The system wont shut down completely its just rebooting,yes the blank screen appears at the beginning of startup.
My System SpecsSystem Spec
14 Sep 2014   #15
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by BigBear68 View Post
The system wont shut down completely its just rebooting,yes the blank screen appears at the beginning of startup.
So it's not a win7 problem at all!! It even isn't in the phase of displaying the bios screen. But if you say the system is really shutdown succesfully and in the very first step before bios screen: Just press "reset button" or on/off button.

I'm almost sure it's a hardware error.

It only happens after you use computer for a long time (maybe heat related)? In how many percentage of the cases it happens?
My System SpecsSystem Spec
14 Sep 2014   #16
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by BigBear68 View Post
The system wont shut down completely its just rebooting,yes the blank screen appears at the beginning of startup.
Just a "Shot in the dark"; Is there a disk in your DVD?
My System SpecsSystem Spec
14 Sep 2014   #17
BigBear68

Windows 7 Home Premium x64
 
 

There is no disc in the DVD drive,in fact i very rarely use it.The computer is just used for browsing and nothing intensive so heat is not a problem.I have never had a reboot problem until i did the August updates so thats what im pointing the finger at but as its all guess work and no firm solution i will just press the on/off button if it happens again.
My System SpecsSystem Spec
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 Problem With Restarts After August Microsoft Updates




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