User profile service service failed the login


  1. Posts : 4
    Windows 7
       #1

    User profile service service failed the login


    I am trying to login and am getting an error that says: user profile service service failed the login. User profile cannot be loaded. Anyone know why this would occur after years of the same password? I am totally locked out. Thanks for any help.
      My Computer


  2. Posts : 51,464
    Windows 11 Workstation x64
       #2

    It's quite a common fault, we have a tutorial to fix it here - User Profile Service failed the logon. User profile cannot be loaded.
      My Computers


  3. Posts : 4
    Windows 7
    Thread Starter
       #3

    Hmmm this is a lot of info for a locked computer. I've restarted and logged off several times and get the same box for owner login - there is no option for admin or anything else. If I click on password reset it asks me to put in a disk that I created to reset passwords which is non-existent. I've also tried to hold down the windows and type r but that does nothing.
      My Computer


  4. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #4

    Hello Yankeegirl, and welcome to Seven Forums.

    You may be able to use step 3 in the "In Preparation" section at the top of the tutorial to be able to enable the built-in Administrator at boot, log on to that account, and do the rest of the tutorial. :)
      My Computer


  5. Posts : 4
    Windows 7
    Thread Starter
       #5

    I was able to access safe mode after shutting down several times. I tried the registry editor but under the profile list where the long line of characters are there is no error on the right only one that says temp.owner-PC.
      My Computer


  6. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #6

    If you like, you could also do a system restore at boot using a restore point dated before you got this error to fix it.
      My Computer


  7. Posts : 4
    Windows 7
    Thread Starter
       #7

    Thank you all! Brink, I did the system restore so I'm in - phew! But hopefully whatever caused the error won't return. Thank you again!
      My Computer


  8. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #8

    You're most welcome. I'm happy to hear that you got it sorted. :)
      My Computer


  9. Posts : 4,566
    Windows 10 Pro
       #9

    Yankeegirl said:
    Thank you all! Brink, I did the system restore so I'm in - phew! But hopefully whatever caused the error won't return. Thank you again!
    Make sure windows is up to date (windows update), and as a precaution scan a full scan with your antivirus software.
      My Computer


 

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