Black desktop, no icons, no taskbar even after windows reinstall


  1. Posts : 59
    Windows 7 Professional 342it
       #1

    Black desktop, no icons, no taskbar even after windows reinstall


    Desperate situation here...

    I have WIN7 SP1.
    After logon the desktop is black with no icons. There is no taskbar, no start button. The shortcuts WIN+R, WIN+E, WIN+F, etc are not working.
    The problem is also there in safe mode.

    I read many things about explorer.exe being corrupted or infected.
    My C:\Windows\explorer.exe file is 2,616,320 bytes

    I tried many suggestions:
    -I made sure there are no multiple displays in Display settings.
    -I updated and run Malwarebytes Anti-Malware.
    -I did a system restore.
    -I run SFC /SCANNOW and took "Windows Resource Protection found corrupt files but was unable to fix some of them", but in the log file (CBS.Log) I found only errors "Cannot repair member file" about wmp.dll of Windows Media Player, so I did nothing cause Windows Media Player is irrelevant.
    -I even did a windows reinstall, but the problem is still there! (btw, since then, windows fails to install many updates including IE11, so I now have IE8)
    -I deleted the "iexplorer.exe" in key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution options" (there was no "explorer.exe" key to delete).
    -I made sure the value in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell is “Explorer.exe”.
    -I did a Quick Scan with a Windows Defender Offline cd and found nothing.
    -I created a new Windows user.

    Nothing worked.
    I cannot work on my pc and I am really desperate.
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    As you have tried many things that i would suggest, i am wondering if the disk you are using to install the updates is corrupt?

    Have you to tried to use another disk?

    I can provide you with the links if needed.
      My Computer


  3. Posts : 59
    Windows 7 Professional 342it
    Thread Starter
       #3

    Thanks for your help.

    I followed this crazy suggestion from Windows 7 - There are No Icons or Taskbar on my Desktop
    HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT > Current Version > Winlogon > Shell (other window) > delete: explorer.exe and retype it in
    (retype it??? why???)

    I now have a taskbar and desktop icons.
    (although I should wait, because the user that provided that solution had the problem reappear after 2 days)
      My Computer


 

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